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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2538 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2387 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2755 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2806 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4550 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6824 3 1
Latest Reply: Charles_Murison

Solved
Miyai
/html/rank_icons/Lieutenant.png Miyai

【HDPM6000】Regarding the LEDs on the head unit.

Hello, I would like to know the conditions under which the head unit's LED lights up.What does the LED mean? Regards, Miyai
EcoStruxure Power & Grid icon_circle Metering & Power Quality
604 0 2
Latest Reply: Miyai

Solved
gibson_huang_ep
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ION7650 & PM8240 Voltage Harmonic question

Under what conditions, the voltage 5th harmonic will increase to 300%
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1493 1 3
Latest Reply: Charles_Murison

Solved
jedzruiz1985
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Meters for NABERS requirements for a hospital

Hi Xperts, We would like to ask if IEM3255-NMI meters and PM3250 would satisfy the requirements of NABERs to be used as utility and non utility meters respectively in terms of data intervals? If the ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
668 0 1
Latest Reply: Charles_Murison

Solved
Stuart_Cheng
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ION9000 sag/swell module data

Hi All, I am using ION9000 to capture voltage sag/swell. I configured the threshold to +/- 10% and linked the data to IEC61850 module for communication. I noticed something unusual: during a volta...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1593 0 6
Latest Reply: Stuart_Cheng

Solved
Anonymous user
Anonymous user

ABOUT THE PM8000 DELIVERED ENERGY VALUE

Dears hello , Energy Delivered parameters like kWh on PM8000 is return 0 after 9999 kWH value. Is it normal? I have searched the user manual , but there is no any limitation. Can he see the delivered e...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3974 0 9
Latest Reply: Charles_Murison

Solved
Anonymous user
Anonymous user

Possible to stream waveform via Modbus TCP with PM8000?

We would like to know if we could stream waveform data via Modbus TCP. Need to send the waveform data (voltage and current) to an external application for further real-time analysis. Or if there is an...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1629 1 4
Latest Reply: Charles_Murison

Solved
ChickenRich
/html/rank_icons/Crewman.png ChickenRich

IEM3255 and KepServer EX setup

Hi, has anyone had an issue with setting up KepserverEX to read the Modbus kWh address 45100 which is a 32bit float on a IEM3255 energy meter? KepserverEX reads all the other registers such as Voltage...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2231 0 6
Latest Reply: ChickenRich

Solved
Hammad_Rizvi
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PM 5310 PM 5000 Error in Power Factor and Power Readings

Hi, I have installed 4 PM5310 Energy Meters on a 1975 Switchgear Replacing the Analog Energy Meters. The system is delta ungrounded 13800V with 2 CT for metering and 2 VT output. Out of the 4, 3 meter...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
655 0 2
Latest Reply: Hammad_Rizvi

Solved
jedzruiz1985
/html/rank_icons/Lieutenant_JG.png jedzruiz1985

Data Export for Power Quality Study

Hi Xperts, Just want to ask, if a PM8240 is connected to a PAS800L (serial connection with other meters on Modbus RTU protocol), can I still plug my laptop to the meter's ethernet port and add the me...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1533 1 8
Latest Reply: jedzruiz1985

Solved
clement.roche1
clement.roche1

iEM3555 : set Wiring command number 2000

Hi, I have an iEM3555 and I can't configure its wiring using command list 2000 (command interface Modbus). Here's my query and the answer. Query :  response :   Why is the 5376 and 5377 addr...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
772 0 2
Latest Reply: Robert_Lee

Solved
ahmaddedi
/html/rank_icons/Lieutenant_JG.png ahmaddedi /html/rank_icons/SE-Employee.png

PM5560 not showing MVAr value

Hi Expertise,I have PM5560 installed with - wiring system 3Ph4Wye Grounded- VT = 3 VTs 13800/110- CT = 3 CTs 5000/1 PM not showing MVAr value since PF reading is 1. Customers have comparison with ano...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
745 0 1
Latest Reply: Jesus_Diaz

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