Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Share Your Feedback – Help Us Improve Search on Community!
Please take a few minutes to participate in our Search Feedback Survey. Your insights will help us deliver the results you need faster and more accurately.
Click here to take the survey

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure Power & Grid
  • Metering & Power Quality
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • ION Setup 224
  • Power Quality 216
  • PM8000 202
  • ION9000 173
  • PM5000 173
  • Insulation Monitoring 135
  • ION7000 74
  • ION8000 67
  • PowerTag Energy 54
  • PM Announcements 40
  • Did you know 40
  • iEM3000 29
  • HDPM6000 27
  • PM Guidebooks 16
  • PM3000 16
  • PM Downloads 14
  • ION Guidebooks 11
  • iEM2000 9
  • ION Downloads 8
  • Commissioning 1
  • Communicating Actuators and Energy Valves 1
  • varplus 1
  • troubleshooting 1
  • Previous
  • 1 of 3
  • Next
Top Experts
User Count
Charles_Murison
Picard Charles_Murison Picard
525
Mehran_Mehrnia
Admiral Mehran_Mehrnia Admiral
138
Ramasamy_N
Captain Ramasamy_N Captain
115
View All
Related Products
Thumbnail of PowerLogic ION9000
Schneider Electric
PowerLogic ION9000
53
Thumbnail of PowerLogic ION8650 series
PowerLogic
PowerLogic ION8650 series
44
Thumbnail of PowerLogic PM5000 series
Schneider Electric
PowerLogic PM5000 series
43
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

Metering & Power Quality

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3757 4 15
Latest Reply: Charles_Murison

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2904 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Ensign Maaz Ensign

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3021 2 0

2022-10-13

Solved
sesa351067_brid
Lt. Commander sesa351067_brid Lt. Commander

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3196 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Ensign Maaz Ensign

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5005 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Lt. Commander Sanjeet_Sahota Lt. Commander

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7160 3 1
Latest Reply: Charles_Murison

Solved
Korawitch
Crewman Korawitch Crewman

Can we use PM8000 with Zabbix for discover networking loss

hello all, We have power meter interface samping data every 15 min with Power monitoring expert progarm. Sometimes, we have issue our power meter do not send some parameter data ( Kwh, A, etc) to PME...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
565 0 1
Latest Reply: Charles_Murison

Solved
MartinRichnak
Crewman MartinRichnak Crewman

PFC capacitor banks additional thermal monitoring

Hello, I hope that I selected a correct topic location. I have received request to create a solution for thermal monitoring of existing capacitor bank. My idea is HeatTag for main safety and thermal...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
889 0 2
Latest Reply: Szymon_Hochół

Solved
analyst_ideatec.co.in
analyst_ideatec.co.in

EM6400

Hi, Request your help in calculating the Total Demand Distortion (TDD) % of current and voltage from THD values already being pumped by my meter (EM6400)every few seconds. Since THD is Harmonic compone...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
822 0 2
Latest Reply: analyst_ideatec.co.in

Solved
cchapman_AMP
Crewman cchapman_AMP

Trouble editing Siemens 9510 Meter Template Modbus Slave

When editing the Modbus Slave for our Siemens 9510 meter, I try to add the Source 3 in Inputs as kWh del exp using this path; Source 3: \\EthernetDevice\Store Modules\ hour dataThis path is unavailabl...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
641 0 1
Latest Reply: Charles_Murison

Solved
vihanger
Ensign vihanger

Modbus Slave Device not giving stable data to ES

I am trying to get data from the following flow meter. and this is the modbus register list I was provided with. I am getting values when I connected the flow meter directly to a USB to RS485 convert...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1412 0 2
Latest Reply: vihanger

Solved
Miyai
Lieutenant Miyai

【HDPM6000】CT configuration when setting Delta

Hello, If Supply type is set to Delta, is any special setting required to set the CT circuit configuration? I cannot select the CT item even if I open the Channel Cfg tab. For some reason, only cha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
809 0 2
Latest Reply: Miyai

Solved
EA23
Crewman EA23 Crewman

ION 9000 - Power Total Null

Hi Comunity, I have a small issue with Power total always 0, while the different Power By Phases are having reading, Set made is6000:5 kWa = 0.195 MWkWb= 0.191 MWkWc= 0.190 MW kW tot = 0 MW B.R.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
933 0 3
Latest Reply: Charles_Murison

Solved
Sreejith_KM
Ensign Sreejith_KM Ensign

Is there any IEEE 519:2014 framework compatible with ION8650A availabl...

Hi We have a requirement where we need to show IEEE 519:2014 compliance report using PME and ION8650A. Understand it is not default available in the meter. Do we have any framework compatible with ION8...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3653 0 8
Latest Reply: Charles_Murison

Solved
Majid-Ikram
Majid-Ikram

PM710 Power Analyzer LCD Display Failures and Replacement Options

Spare Parts Availability“Is the LCD display module of the PM710 still available in stock for purchase to repair the faulty meters?”Expected Lifespan4.1 What is the designed operational lifespan of the ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
928 0 1
Latest Reply: Charles_Murison

Solved
joeylo
joeylo

PM5650 50Hz and 60Hz IEC report request.

Hi everybody One client request us the test report for the meter PM5650. This in order to do an audit to their own meters that we sold before. For this meter model, we only have the certificate (on...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
482 0 1
Latest Reply: Charles_Murison

Solved
Gavin_Bryson
Commander | EcoXpert Master Gavin_Bryson Commander | EcoXpert Master

Uploading HDPM600 Config Issue

Hi, Has anyone experienced an issue like this when uploading a saved configuration from another configured HDPM6000 to an unconfigured HDPM6000? So, we follow the instructions connecting to the HDPM...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1208 0 5
Latest Reply: Gavin_Bryson

  • « Previous
    • 1
    • …
    • 28
    • 29
    • 30
    • …
    • 223
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore