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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3074 4 13
Latest Reply: Charles_Murison

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2616 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2869 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2969 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4784 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6966 3 1
Latest Reply: Charles_Murison

Solved
Andy_Hubert
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PM8000

Hi,I was on a site yesterday where we have recently installed a number of PM8000 meters, and I discovered something that I didn't know aboutThere are a couple of modules that will give you a Sag and Sw...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3400 0 8
Latest Reply: Andy_Hubert

Anonymous user
Anonymous user

Is the EM4300 wireless meter only valid with 3P4W circuits?

If not can someone direct me to a wiring diagram?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1465 0 6
Latest Reply: Philip_ConvTech

Solved
jlin_dvlnet_com
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Firmware on ION7350 Ethernet

Hello,Is it possible to flash an ethernet ION7350 with non-ethernet firmware such that it opens COM2 for any protocol (rather than being limited to ethergate)? We are not using the ethernet port at al...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
938 0 1
Latest Reply: jlin_dvlnet_com

Arneil_Dalope
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ION8650A ION Module Count

We have found a limitation on the number of ION modules in ION8650A and as confirmed in the ION Device Template Reference, there is no more free AND/OR Modules in a default meter (v402). All 50 module...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
991 2 2
Latest Reply: Arneil_Dalope

Solved
Marcos_Augusto
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ION8400 ping fails

A customer is facing a problem with some old ION8400 meters. There is a server acquiring values from ION8400 by ethernet and some meters just stop responding suddenly. They only start communic...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1729 0 4
Latest Reply: Marcos_Augusto

Ezequiel-PROLUX
/html/rank_icons/Lieutenant.png Ezequiel-PROLUX

What is the meaning effectValue 151 in a overflow diagnostic event reg...

Hi,We have a ION 8650A for power quality measure, but it has stopped store data in load profile and others logs.The only log that keeps storing is "meter events" and that is a overflow of registers lik...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2912 0 12
Latest Reply: Sanjeet_Sahota

sesa70148
sesa70148 /html/rank_icons/Retired-User.png

PM5500 firmware v2.3.0 what's new

The What's new for the PM5500 firmware v2.3.0 is available, along with the updated user manual. The major addition in this release is support for BACnet/IP. You can access the PDFs on the Schneider Ele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1925 0 5
Latest Reply: sesa108084_brid

Solved
michael_franz
/html/rank_icons/Admiral.png michael_franz

EM4200 Live Data Table

ION Setup has an entry for this meter but appears to be lacking live data table for this type. This is .16xxxx that we had believed to be the newest. Found .17xxxx and at least we do not get the...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2276 0 3
Latest Reply: michael_franz

Anonymous user
Anonymous user

Failure to copy the comtrade files of ION meters

Hello everyone,I would appreciate it if you could help me in problem would be happening at the moment of copying the comtrade files, which I do not allow.I hope they can help me.Thank youregardsMiguel ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1591 0 4
Latest Reply: Robert_Lee

michael_franz
/html/rank_icons/Admiral.png michael_franz

EM4200 and iem3000 On a Daisy-Chain with Link 150

TEAM:We have one EM4200 and twelve iem3000 On a Daisy-Chain with a Link 150. The serial port was set to 9600, None, Stop Bit Automatic. The iem3000 units came in fine but the EM4200 (new Enercept) wo...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1302 0 2
Latest Reply: michael_franz

Zelislav
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ION7550-RTU need to read iEM3000 energy Tariffs

HelloCustomer have PME 7.2 and more than 20s ION7550-RTU devices which are read on Modbus muster (COM1/COM2 on ION) data and recorded in ION. ION in this case, work like datalogger. If they lose networ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1276 0 3
Latest Reply: Hal_Etheridge

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