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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
988 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5083 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4356 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4955 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6743 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8833 3 1
Latest Reply: Charles_Murison

Solved
Caglar_Abatay
Caglar_Abatay Mentor

PM2230 Firmware

Hello,I need PM2230 Firmware file and firmware upgrade guide via ION Setup.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2404 0 4
Latest Reply: Ramasamy_N

Anonymous user
Anonymous user

PM8240 Load Forecasting & Treanding Plot

I have PM 8240 meter installed in a site, in web page of PM8240 Trending & Load Forecasting Plot is available. Is this Possible to show the graph in PME 8.2 Dashboard ?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1847 1 4
Latest Reply: Anonymous user

MatthewP
MatthewP Troubleshooter

EM4800 kWh intervals

Wondering if I could get a detailed explanation into the following.Using the EM4800 configuration tool I configure 15 minutes recording intervals (under intervals tab) to log Wh, VARh, VAh, demand.To r...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1567 0 3
Latest Reply: greg_expoenergy

Solved
Ezequiel-PROLUX
Ezequiel-PROLUX

Can I set capacitive load in DEMO VOLTS mode?

Hi, We have some equipment to test with ION meter 8650C and I don't have a 3-phase power supply to do some demonstrations, so I tought we could use DEMO mode but I just can't change the polarities to h...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2454 0 6
Latest Reply: greg_expoenergy

sesa70587_bridg
sesa70587_bridg Explorer

ION 7650 references in utilities

Hi all, I am looking for references of ION 7650 in utilities. It would be great to get the list and reference letters, if possibleThanksAmit
EcoStruxure Power & Grid icon_circle Metering & Power Quality
968 0 1
Latest Reply: Anonymous user

Solved
solutions_iems-
solutions_iems-

PM8000 & PME v8.1

I am on with commissioning a PME v8.1 system for a client which comprises of PM5000 and PM8000 meters daisy-chained together over a Modbus network and connected to an EGX150 Ethernet gateway.When I add...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4507 1 12
Latest Reply: mcolston

TruongDoan_ESEC
TruongDoan_ESEC

reset password pm5350

Hi Expert!My Custommer lost the password to install PM5350.I want reset password in this case.I hope to get help from the team.Thanks very much.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1694 0 3
Latest Reply: Ramasamy_N

Solved
dpellegrin_mans
dpellegrin_mans

PME with Tac Vista webservers

Hi can tac vista web severs be used as a Modbus gateway with PME?Does PME recognises TAC vista web sevrers?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1405 0 1
Latest Reply: Philip_ConvTech

Solved
Sepehr_Zarrabi
Sepehr_Zarrabi Troubleshooter

ION6200 Factory Reset

Is it possible to factory reset an ION6200 meter in the field? I know about the "Reset Mode" that resets energy, demand, etc. but I need to reset all parameters back to default. I know some of the ION ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2564 0 5
Latest Reply: Charles_Murison

sesa277738_brid
sesa277738_brid Explorer

EM35xx and Rogowski Rope CT's

The EM3550 and it's EM35xx family can directly accept Rogowski ct's, but how does this effect the CT ratio programmed in the meter? This version of Rogowski CT I am dealing with can accept values from ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2564 0 4
Latest Reply: ken_newsome_gpt

Solved
Romain_Polette
Romain_Polette Champion

COM Library issue

I have installed build v3.0.17307 of ION Setup (after uninstalling a most recent version v3.0 18124). Installation is OK but when I launch ION Setup I got this error msg window. "Unable to initialize C...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2475 0 1
Latest Reply: Romain_Polette

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