Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure Power & Grid
  • Metering & Power Quality
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • ION Setup 224
  • Power Quality 210
  • PM8000 199
  • ION9000 170
  • PM5000 168
  • Insulation Monitoring 135
  • ION7000 72
  • ION8000 66
  • PowerTag Energy 53
  • PM Announcements 39
  • Did you know 39
  • iEM3000 26
  • HDPM6000 24
  • PM3000 16
  • PM Guidebooks 15
  • PM Downloads 14
  • ION Guidebooks 11
  • ION Downloads 8
  • iEM2000 8
  • Commissioning 1
  • Communicating Actuators and Energy Valves 1
  • varplus 1
  • troubleshooting 1
  • Previous
  • 1 of 3
  • Next
Top Experts
User Count
Charles_Murison
Picard Charles_Murison Picard
520
Mehran_Mehrnia
Admiral Mehran_Mehrnia Admiral
130
Ramasamy_N
Captain Ramasamy_N Captain
115
Robert_Lee
Admiral Robert_Lee Admiral
96
View All
Related Products
Thumbnail of PowerLogic ION9000
Schneider Electric
PowerLogic ION9000
53
Thumbnail of PowerLogic ION8650 series
PowerLogic
PowerLogic ION8650 series
44
Thumbnail of PowerLogic PM5000 series
Schneider Electric
PowerLogic PM5000 series
42
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

Metering & Power Quality

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2483 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2362 5 5
Latest Reply: Romain_Polette

Informational
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2745 2 0

2022-10-13

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2786 1 3
Latest Reply: Charles_Murison

Solved
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4530 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6809 3 1
Latest Reply: Charles_Murison

Anonymous user
Anonymous user

Data Update Rate For ION7650

Hi all,I have problem with data update rate of ION7650.I see in display in ION7650 data update rate: 1 second, but now i want change to 1/2 cycle.How do i do it. Can you help me? Thanks very much
EcoStruxure Power & Grid icon_circle Metering & Power Quality
845 0 2
Latest Reply: Charles_Murison

sesa64419
sesa64419 /html/rank_icons/Retired-User.png

How-to video: enabling IEC 61850 on your meter

Applies to the following meters:PM8000, ION7400, ION7650, ION8650, ION8800We've created an instructional video to show how to activate the IEC 61850 functions on your meter. The video is available on t...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1241 6 0

2017-09-27

Guillaume_Evrard
/html/rank_icons/Captain.png Guillaume_Evrard /html/rank_icons/SE-Employee.png

EM4300 not providing RMS current measurement

In the datasheet it is stated that Current per Phase is measured but the current measurement is not available in the COMX. We have only maximum current over demand, which I guess is the maximum current...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1762 0 3
Latest Reply: Anonymous user

Anonymous user
Anonymous user

PowerLogic EM4900 Multi-circuit meter - Technical Overview

The EM4900 Technical Overview e-Learning modules are available on My Learning Link (MLL)! Course title – EM4900 Series: IntroductionCourse Code – PTRTECE0001005Course title – EM4900 Series: Dimensions ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1195 0 0

2017-09-24

sesa156547
sesa156547 /html/rank_icons/Retired-User.png

SEK PowerLogic Multicircuit Meter EM4900 Sales Enablement Kit

EcoStruxure Power & Grid icon_circle Metering & Power Quality
677 0 0

2017-09-22

sesa156547
sesa156547 /html/rank_icons/Retired-User.png

PowerLogic Multicircuit Meter EM4900 Promotional Video.mov

EcoStruxure Power & Grid icon_circle Metering & Power Quality
611 0 0

2017-09-22

Solved
Philippe_Morel
/html/rank_icons/Commander.png Philippe_Morel /html/rank_icons/SE-Employee.png

How to get the current swell module in ION7650?

Hi,1. I want to know if the latest firmware (410?) and latest template for an ION7650 give the same possibilities as with the PM8000 regarding Current Swell/Sag with waveform recording.I think it is po...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
933 0 1
Latest Reply: Anonymous user

sesa367190_brid
sesa367190_brid /html/rank_icons/SE-Employee.png

4160V (MV) KW Meter?

I've got a customer asking for a 4160V, 250HP motor KW Meter with BACnet MS/TP communications and a dislplay. Does such a thing exist?Thank You,Matt Krueger
EcoStruxure Power & Grid icon_circle Metering & Power Quality
912 0 1
Latest Reply: Benji

Anonymous user
Anonymous user

Can ION Setup retrieve CM2x50 waveform captures ? If not is PMCU st...

What is our (non PME) solution for bringing in these waveforms ? Thank you, Greg Lado
EcoStruxure Power & Grid icon_circle Metering & Power Quality
618 0 0

2017-09-18

Solved
sesa108084_brid
/html/rank_icons/Lieutenant_JG.png sesa108084_brid /html/rank_icons/SE-Employee.png

Opto Isolation or Galvanic Isolation for PM1000/PM5000 Series RS485 Po...

Good dayDoes anyone have any information of type of isolation for PM1000/PM5000 series RS485 port?Thank you.EY
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1310 0 2
Latest Reply: Ramasamy_N

sesa453448_brid
/html/rank_icons/Ensign.png sesa453448_brid /html/rank_icons/SE-Employee.png

IEM 3000 kVARh through digital output

Hello community,In order to follow the national regulation is required to verify the meter acording to IEC 62053-23 , so we need to get an the kVARh as al pulse through the digital output from our IEM3...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
946 0 1
Latest Reply: Anonymous user

  • « Previous
    • 1
    • …
    • 129
    • 130
    • 131
    • …
    • 220
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore