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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2572 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2402 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2762 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2818 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4562 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6835 3 1
Latest Reply: Charles_Murison

jorge_afonso_em
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In ION8650, is it possible to use the ethernet port for IEC61850 and I...

I have a project with ION8650 meters with Ethernet port where the client wants to have the meters connected to their substation automation system through IEC61860 and wants also to get them connected t...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1235 0 2
Latest Reply: jorge_afonso_em

sesa208600_brid
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PM8000 Alarm LED

Hi guys,Regarding the PM8000 Alarm LED, the user manual (page 149) mentions the various states which can occur. The problem our customers have is that the alarm LED is always ON even if all alarms were...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1781 0 6
Latest Reply: sesa208600_brid

ashley_accqrit_
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where do you find the firmware for the PM3255.

I'm currently metering a shopping mall and have 3 phase and single phase stores. PME8.2 comes with a 3 phase version and i am looking for a single phase version for VISTA display. i am wanting the si...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1270 0 2
Latest Reply: ashley_accqrit_

Solved
Philippe_Morel
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How to use graph offline and how to export data?

Dear, A client asks these two questions about ION Setup in conjunction with a PM8240. 1. Is it possible to use the graph interactive OFFLINE. 2. What is the easiest way to export data? (Now I co...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1048 0 1
Latest Reply: Robert_Lee

Solved
edward_lim_uon_
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Circuit Breaker Micrologic Accuracy

Hello,I understand that Micrologic accuracy is impacted at low load conditions. Due to our customer querying the difference between master meter and submeters (Micrologic) kWh, we discovered that one o...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1454 1 2
Latest Reply: edward_lim_uon_

Ken_Hsu
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ION7650 current probe selection

Hi everyone,I have a question about CT selection with ION7650.This is a retrofit project. 380V. The load I am measuring fluctuates up to 630A.If I select the "Current Probe Inputs" option, which CT mo...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1109 0 1
Latest Reply: Yut

mcolston
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pm750 meters voltage varing

Got some weird behaviour on some existing meters on a site I'm upgrading to PME 8.About 7 of them (All the same meter and all the same version – PM750) are “losing” one or other of the three phase to p...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
841 0 1
Latest Reply: mcolston

Solved
Tim_Curray
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How to Recover PM8000 from Download State

Trying to update a PM8000 to the latest PM8000_V001.004.001.upg firmware. The meter appears to be stuck in download state and will not take the firmware update. Anyone know how to get it to accept a ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
983 0 2
Latest Reply: Tom_Stevenson

jryang_SAM-A
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How to Delete the ION7650 Event Log

Hello everyone?This is the current time synchronization setting.You can confirm that the event log records the time synchronization as shown in the picture every day.Time Synchronization Event Log make...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1839 0 5
Latest Reply: Anonymous user

Ken_Hsu
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BCPM 250A branch Split-Core CT

Hi Everyone,I have a question about BCPM split-core type CT amp ratings.I have a project that has many 250A branch circuits. BCPMSC E-type meters would be suitable for a few of their panels . Except th...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1324 0 2
Latest Reply: Ken_Hsu

Solved
KuanKhoon
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ION Setup 3.0.18019.01 Crashes Upon Attempting To Retrieve Waveform fr...

Hi all, Has anyone seen this issue before? When using ION Setup 3.0.17307.01, waveform retrieval worked perfectly fine, However, upgrading to ION Setup 3.0.18019.01, the same cannot be said, Upon h...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1029 0 2
Latest Reply: Robert_Lee

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