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- What happens if my DCE subscription license expire...
- Is a disaster recovery solution available for Data...
- Data Center Expert REST API
- APC Worldwide Customer Support
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- How to request a DDF
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- Devices disappear after upgrading DCE to version 7...
- Carel pCOWeb cards
- What happens if my DCE subscription license expire...
- Is a disaster recovery solution available for Data...
- Data Center Expert REST API
- APC Worldwide Customer Support
- Data Center Expert sensor loading times at login
- Data Center Expert client launcher does not reopen...
- DCE 7.9.3 to 8.0 server update progress in the web...
- Changing the protocol used to monitor APC SNMP dev...
- Change the IP address of a discovered device
- Hi! Hello! Welcome to the EcoStruxure IT Help Cent...
- Say hello to EcoStruxure IT Expert!
- Where can I download the Data Center Expert firmwa...
- Unplugged sensors in DCE 7.4.3
- Uniflair DDF identification guide for Data Center ...
- Troubleshooting DCE backups
- NetBotz 750 discovery error
- Launch to Device does not work for NMC 1 devices o...
- How to verify the checksum for the DCE update file
- How to verify device support for DCE
- How to reset the DCE Administrator password for th...
- How to request a DDF
- How to increase RAM (memory) or CPU (processors) o...
- How to create a device walk file for Data Center E...
- How to create a Windows share
- How to add a private network (second network adapt...
- Devices disappear after upgrading DCE to version 7...
- Carel pCOWeb cards
EcoStruxure IT Support
Submit a support request for additional assistance with EcoStruxure IT software.
Select your language from the translate dropdown in the upper right.
Last Updated:
JLehr
Before requesting support for a device, verify that it doesn't already exist in the system.
Search for existing DDFs
Type the device details in the search box on the DDF page here.
Verify whether the device exists in your installation of DCE
In the Data Center Expert Device menu, the Modbus Device Communication Settings > Device Definition Files option and the SNMP Device Communication Settings > Device Definition Files option list the Modbus or SNMP DDFs already installed on the DCE server.
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