Devices disappear after upgrading DCE to version 7.9.0

Notifications

We Value Your Feedback!
Could you please spare a few minutes to share your thoughts on Cloud Connected vs On-Premise Services. Your feedback can help us shape the future of services.
Learn more about the survey or Click here to Launch the survey
Schneider Electric Services Innovation Team!

DCE FAQ

Invite a Co-worker

Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.

Send Invite Cancel

Related Forums

Previous Next

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague

EcoStruxure IT Support

Submit a support request for additional assistance with EcoStruxure IT software.

Request Support

Back to DCE FAQ

923 Views

Link copied. Please paste this link to share this article on your social media post.

Trying to translate this page to your language?

Select your language from the translate dropdown in the upper right.

Translate to: English

Some customers have reported that devices disappear after upgrading DCE to version 7.9.0. A file system issue was discovered in DCE 7.9.0 that was addressed in DCE 7.9.2.

If you are experiencing this issue, it is recommended that you restore the system using the last working backup taken before the issue occurred, and then upgrade your DCE server to version 7.9.2 (or newer when available).

If you do not have a DCE 7.8.1, 7.9.0, or 7.9.1 backup, you must start with a fresh install to resolve this issue, preferably DCE 7.9.2 (or newer when available).

Didn't find what you are looking for? Ask our Experts

To The Top!

Devices disappear after upgrading DCE to version 7.9.0

Related Forums

EcoStruxure IT forum

APC UPS Data Center & Enterprise Solutions Forum