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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Symmetra PX stuck on "Please Wait"

Hi there, apprechiating your help in the below issue i face with our symmetra PX, it is stuck on "Please wait" on the Display Screen as per the picture and we wait for hours with no response, we skip t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1808 0 1
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Symmetra Power Array Simulate Power Failure

We had a power outtage that lasted for 4 hours on the 20th of December from 10:00 pm to 2:00 am. The next day we smelled something at 3:30 pm, checked the batteries and a few cases were very hot, we to...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1176 0 7
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

SURT10000XLI 3phase input mode query

Hi, Customer have SURT10000XLI and request to work on 3 Phase Input mode , the question is: if 1 out of 3 of the input phases is down, what will be the reponse of the UPS ... will it work on the batter...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
764 0 2
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

STS (Static Transfer Switch) for two (2) units of 120KVA UPS.

Hi, I have an existing non APC/MGE 120KVA UPS, and we are planning to add an additional MGE Galaxy 5000 120KVA UPS as a second source of power. can you help me what model of MGE STS (Static Transfer Sw...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
911 0 1
Latest Reply: BillP

Solved
MarkGinger_apc
/html/rank_icons/Lieutenant.png MarkGinger_apc

Symmetra LX 16KVa - PM won't shut down

Hi, We have a 16KVa Symmetra LX with a defective PM. We've replaced these before and it's pretty straight forward. At the moment for this dead PM when we unscrew the locking PIN, the PM doesn't power d...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
997 0 6
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

PFC Fault on MGE Galaxy 5000 100KVA

Hi All, We have 3 units of Galaxy 5000 100KVA in Parrallel redundant set up, "PFC Fault" is giving us lot of trouble as UPS forced to bypass.Could you share some assessment with this PFC Fault experien...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2353 0 3
Latest Reply: BillP

BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

APC UPS Problem in the Philippines?

Please call Clixlogic Inc. the only APC UPS Authorized Service Center in the Philippines. www.APCServicecenter.ph
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
841 0 0

2021-06-26

BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Battery questions

Hi all Our company has a new site going in at Angola and i have been asked a strange question which i have never had to think about before. Let me share some of the detail. Power requirement - 5038VA R...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
363 0 0

2021-06-26

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Galaxy 7000 - 250kVA - Base load

Hi, Can anyone tell me what the base kW load is to run a Galaxy 7000 - 250kVA UPS without any load. I am trying to work out what the actual IT output load drawing versus what the Distribution board is ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
597 0 1
Latest Reply: upsguy_apc

BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Battery Calibration for MGE UPS's

Hi All, Where can we find a battery calibration software for MGE UPS's? Thanks!
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
368 0 0

2021-06-26

Anonymous user
Anonymous user

MGE Galaxy 5000

The UPS is wired as per the diagram "Single UPS unit with separate normal and bypass AC inputs, supplied by separate sources" and sometimes we have alarm "Inverter/ AC Bypass unsynchronized". Reason fo...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
344 0 0

2021-06-26

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