G5000 -40kva UPS tech assistance

[BillP]

Hi,

I have a faulty Galaxy 5000 40kva UPS with a blown-up charger and inverter fuse -1pc faulty.

There is an inverter fault in the Logs and reports extracted from the Unit.

I would like to confirm the status of PFC board and my problem starts when i switch on the Normal AC input Q1 switch. The unit commands at the display freeze and communication with the soft tuner is lost. There is a continuous beep and there no much progress at this point. Could the issue be caused by faults in the MIZN,GDEN or CHAN boards? kindly assist for further Diagnosis.

[BillP · Accepted solution]

If nobody else is able to help here, I'd urge you to contact your local support. We (=SE= tech support) are not equipped here to support this unit without a large delay in response so for quick assistance, local support is your best option.