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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Solved :I need help to configure Windows 2000 / 2003 Radius for AP7920...

I have some problem by configure radius templates for AP7920 PDUs. what works is : Authenticate Admin with APC-Service-Type (ID = 1; Typ =integer)=1 Authenticate Device with APC-Service-Type=2 Authent...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
793 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

SMX1500RM2U - A DC bus overvoltage exists. 0x0163 - Then the output po...

I have 5 Smart-UPS X1500 devices in remote network switch cabinets. The other day, one of them started shutting off output power. The front panel shows "Misc Fault" and says to contact APC tech suppo...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
6369 0 2
Latest Reply: Anonymous user

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

RC100 IP address input

I have 200+ APC RC100 cooling units that I need to enter the IP address on. I have tried the IP wizard tool and cannot get it to connect from a usb-serial cable to the unit. Any ideas?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
770 0 4
Latest Reply: upsguy_apc

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Canno Upgarade Firmware on AP9619 Matrix 5000 UPS through FTP, or usin...

When trying t upgrade AOS manually, through Windows cmd FTP client I get stuck on the following message: "150 File status okay; about to open data connection." And then it just sits there forever like ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
642 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Updating the UPS firmware

Good afternoon, I have an APC 1500 that needs to have a firmware upgrade. Upon reading the instructions it states that the UPS must be powered off. This being the case, we have production servers and...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
702 0 1
Latest Reply: BillP

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

HACS without In-row cooling?

Hi, just a quick question, we are moving our server room into a preexisting room where the Air-con has already been put in place. I am quite keen on the Thermal Containment system APC can provide to co...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1164 0 2
Latest Reply: upsguy_apc

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Anonymous user
Anonymous user

Smart-UPS 750 error message "UPS: Compensating for a high input voltag...

I have been getting this message now for a few weeks, however they seem to get automatically fixed. We have increased the load on this UPS, but not too much. Here's the most recent group of messages: ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1637 0 4
Latest Reply: BillP

BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

fault light is on in my 20kva to power lift

THE UPS IS 20KVA smart VT. When the unit is on ONLINE mode there is no power ouput going to the lift.when i switched to bypass mode the output gave out power. however in both case, fault light was on. ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
405 0 0

2021-06-28

Solved
Anonymous user
Anonymous user

AP7831 - IP Address In Use (When it is not)

Trying to apply an IP address to a brand new out of the box AP7831. The utility detects it on the network but when I try to apply the required IP I'm told that the address is in use when it is in fact ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
631 0 2
Latest Reply: BillP

Solved
MarkC_apc
/html/rank_icons/Commander.png MarkC_apc

password recovery SRT10k

I'm having difficulty resetting the password on an SRT10k unit. I'm using the "console" serial connection with the correct cable to my computer. I'm using hyperterminal to communicate at 9600 baud an...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
922 0 1
Latest Reply: MarkC_apc

Solved
Anonymous user
Anonymous user

XR Frame error 07

I have a Symmetra LX 16000 with an XR frame. Today we had a power module fail and also lost access to the XR from. on the XR frame pendant i get an (04 or 0A), 02, and 07 error. I have tried re-seating...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1930 0 3
Latest Reply: BillP

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