Smart-UPS SRT 5000 - Power System Error 02000

Anonymous user · ‎2021-06-28

We have an issue with our SRT5KXLI that has turned off the output voltage. The logs indicate an Inverter hardware Circuit Fault and the display has a code 02000.

I tried to turn on the output but this has been refused.

Is there something I can do to get this UPS back online.

Thanks

Anonymous user · ‎2021-06-28

Hi,

Same problem here since yesterday on a SRT5500 😞

Waiting for support call back.

David

See Answer In Context

Anonymous user · ‎2021-06-28

We also have an issue with the STR5KXLI power system error 02000 .event log,inverter hardware ckt event code 107.output off Any ideas plse

See Answer In Context

BillP · ‎2021-06-28

Hello,

For any Power System Error, you will need to call in to tech support for further assistance. I replacement unit may be needed depending on the situation.

- Ben

See Answer In Context

Anonymous user · ‎2021-06-28

Hi,

Same problem here since yesterday on a SRT5500 😞

Waiting for support call back.

David

Anonymous user · ‎2021-06-28

We also have an issue with the STR5KXLI power system error 02000 .event log,inverter hardware ckt event code 107.output off Any ideas plse

BillP · ‎2021-06-28

Hello,

For any Power System Error, you will need to call in to tech support for further assistance. I replacement unit may be needed depending on the situation.

- Ben