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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

2017: Modbus on SMX 3000 HV

Hi, What is the current state of Modbus support with the SMX 3000 HV on latest firmware? I need to decide whether to perform an upgrade or not to allow my software to read more monitoring values. T...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1190 0 3
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Issue with Smart UPS SMT1500 after changing battery

UPS shown that the battery needs to be replaced. I turned off the UPS, changed the battery and now when I start the UPS it makes a loud continuously noise and all lights are steady on. I tried to hold ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1105 0 5
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Smart-UPS 5000 RM / Batteries need immediate replacement

Hi All, I have a problem with a "Smart-UPS 5000 RM" (SU5000R5IBX120). Some days ago I got a notification that the batteries need immediate replacement. I have replaced the batteries but the battery ala...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2735 0 7
Latest Reply: Brad_C

Solved
Anonymous user
Anonymous user

Issues with old Smart-UPS 5000 - advice appreciated!

I can't say for sure how old exactly the UPS is, but today it has seemingly had some sort of failure. Everything was working fine until this afternoon when I started getting alerts about something goi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2144 0 6
Latest Reply: Anonymous user

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

UPS: No longer compensating for a high input voltage.

Hi Folks I have 2 Smart-UPS SMX3000HVNC UPS's. 1 of them sends out an email every 2 mins regaring UPS: No longer compensating for a high input voltage. I have attached the log file to see what you thi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1892 0 2
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Testing Failed Self test Trap

I am trying to test my monitoring server to ensure it is receiving failed self-test from a smartup 750. What is the best way to force a failed selftest? I tried unpluggin the battery but the self-tes...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1181 0 1
Latest Reply: BillP

Solved
rassha_apc
/html/rank_icons/Crewman.png rassha_apc

Smart UPS SU1000RM2U not detected by NMC AP9617?

Hi, Need help, if anyone know what is all about... I have Smart UPS SU1000RM2U with Network Management Card AP9617 I'm using it to send NMC Info to my QNAP server to shutdown when battery is on lo...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3681 0 12
Latest Reply: Brad_C

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Excessive Charging Voltage for SURTD5000XLI

Can someone please advise if this is repairable, whenever I conduct PM to the UPS, I always check its charging voltage, and the range that I always get is from 215-219VDC. Now, when I tried to check th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
885 0 1
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Can one Server communicate with two Seperate Smaer-UPS 1500s?

I have a server with two Power Supplies and each Power Supply is plugged into a separate Smart-UPS 1500. I have a USB cable going from each UPS to the Server. I am having troubles with the server see...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1075 0 2
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

SMX750I Outputpower turned off

Hi have several SMX750I just having this issue with one of them, they're all brand new haven't been installed on site yet, this was discovered from initial testing. 08/19/2016 22:27:33 Device UPS:...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
798 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Error light

thank You so much for all team apc support before. I have the problem with out unit APC. The problem have to share like on picture. Please info to solved problem that. Thank you
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
951 0 1
Latest Reply: BillP

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