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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

APC In Row

I have 6 units of APC In Row cooling. One of the unit shows alarm "Entering fluid high temperature vioaltion". Other units do not show this alarm message. Whats the cause of this problem and how to sol...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
496 0 0

2021-06-28

Solved
Anonymous user
Anonymous user

Master Switch Network Power Controller 9210 restricted access

Hello, I am trying to set up one of these devices in a lab setting so that we can have the people we are working with remotely reboot their devices via the network controller. Is there a way to create ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
816 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

AP9618 no network connection - bad MAC address

This is my 2nd APC AP9618 I'm trying on my SmartUPS-1500RM2U, for some reason everything else seems to be working fine but I get no network connectivity. If I run a serial cable and connect through a t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1548 0 5
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Smart-UPS RT 10000 RM XL - UPS: An inverter fault exists.

Hello Gents, we 2x UPSs failed on same day with the same error "UPS: An inverter fault exists." both are sharing input power source/feed. all whole batteries was changed about 9 months ago and ups usu...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2143 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

SmartUPS RT 3000 - Battery Test Passes but power fails at brown-out

Hello! I have a strange issue I'm trying to identify. My SmartUPS RT 3000 drops load at any brown/black-out. I have run the Unit's Test manually. Successful. I pull the power cable from the wall, an...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
872 0 4
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

MasterSwitch AP9212 with AP9606 power usage!!

My first post here ; I have MasterSwitch AP9212 with AP9606 and I wonder if there is a way to obtain power usage reading "AMPs" for each outlet or for the whole switch whichever is possible. Could anyo...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
640 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Controlling a AP7921 from a computer

Hi, I am the proud owner of a couple of AP7921 and the thing I had in mind for them is to be controlled from a computer program (which I am writing). The point would be that the program should be able ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
887 0 2
Latest Reply: Anonymous user

BillP
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SMART-UPS VT 40kva 400V firmware not loading

Recently my APC SMART-UPS VT 40kva 400V had a problem with displaying the UPS information (UPS status, load,...) cause it doesn't load its internal system when starting/loading only it shows a blinking...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
675 0 0

2021-06-28

Solved
Anonymous user
Anonymous user

SMART-UPS SRT 3000 Outlet 2 error Weird Errors

Good Morning, We installed this unit a couple of weeks ago, and unfortunetly emailing logs was missed during the intial config. Now that we have the taken care of we are getting informational messages...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2641 0 4
Latest Reply: Anonymous user

Anonymous user
Anonymous user

Firmware download for AP7954 missing

I have an AP7954 with a faulty control board and I have a good control board from an AP7853 (same hardware). I want to change the firmware on the AP7853 to run it on the AP7954 switched PDU. I tried to...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
609 1 0

2021-06-28

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Symmetra PX 16K Display error factory mode

Hi, We have Symmetra PX 16K UPS its given an error on display "FACTORY MODE" with alarm (red LED on) However, ups are working fine on the web console no error message. Any ideas to handle these warning...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
721 0 1
Latest Reply: BillP

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