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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Incorrect energy usage reported by SMT750RM2U

Hi, I have a SMT750RM2U and it has been running consistently the past 12 months with about 30% of load. A couple months ago I purchased and installed a AP9630 to pull energy usage data over the networ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1526 0 3
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Need “Field Service Set-up” software for MGE Topaz S4 Inverter

Hi all, I recently purchased 2 MGE Topaz S4 inverters, And I need to change the output voltage in order to be able to use them. According to the manual I need the “Field Service Set-up” software that c...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
767 0 1
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Detected an unauthorized user attempting to access the SNMP interface ...

Hi! We have a problem similar to those one: http://forums.apc.com/spaces/5/smart-ups-symmetra-lx-rm/forums/general/1049/unauthorized-user-attempting-to-access-the-snmp-interface http://forums.apc.com/...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
6561 0 8
Latest Reply: B-DoubleE_apc

Anonymous user
Anonymous user

BR1500G Fan fault & loud Humming noise

hi, i have error code F08 displayed on the LCD which indicating fan fault,but the fan is running properly and i can feel a constant airflow on the front ,this happens exactly 4 min after i turn ON the...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
943 0 0

2021-06-28

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Smart UPS Battery Not Charging After Having Been Completely Discharged

I recently had to move my home office, and the Smart UPS battery became completely discharged. I’ve set everything back up, but the battery charge now shows at 0%, after being plugged in for 12 hours n...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
6189 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Connecting MY Smart UPS to an Inverter

So I have connected my BR1500G to a Square Wave Output Inverter and the UPS is switching to main and battery whenever the Inverter is going to Backup mode but I was told by APC Service team that if I u...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1775 0 2
Latest Reply: Terry_Kennedy_apc

BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

APC Smart UPS 3000 RM Bad Output Voltage Condition

Hi, I have a very old (2004 according to web console) Smart-UPS 3000 RM that has developed a fault. Money is pretty tight, so I was wondering if it is repairable and, if so, can anyone advise me on wha...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
596 0 0

2021-06-28

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Battery charging indicator blinking

hello, is anyone can tell me what is the cause of battery charging indicator blinking although when it reach 100% charging.. i just recently replace the battery.. the model is surt8000xli
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3193 0 1
Latest Reply: BillP

Solved
ocgltd_apc
/html/rank_icons/Ensign.png ocgltd_apc

Battery calibration key / constant for Smart-Ups 1400 RM

I put new batteries in my SU 1400 RM and discover that my UPS incorrectly shows batteries discharged after a a few minutes. I found the EXACT same symptoms and cause and solution on the forums, and th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1404 0 1
Latest Reply: voidstar_apc

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

SMT-1500C display rotation output

How can I stop the display from rotating status output on the SMT-1500C. I like locking the display output to load wattage on my BR-1500G with the display always on. I have set the SMT-1500C to displa...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1254 0 3
Latest Reply: BillP

BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

SMX3000LVNC with new SMX120BP

Just installed a battery pack (SMX120BP) and powered up. The status page is showing: "Num of External Batteries: is still showing 0" I then discovered that the logs had a message: "UPS: The battery is...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
621 0 0

2021-06-28

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