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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Sensitivity setting on Smart-UPS X 1500

I have search but didnt find the answer, can i change sensitivity setting when there is load on it. Live severs... thanks! Patrick
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
966 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

UPS sends 0x012c alerts for 2 cartridges

Hello, We started to get alerts on friday morning, code 0x019A for two cartridges. A day later on saturday morning we got an alert cleared then we immediately started to get alerts 0x012C for the two c...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
701 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Cannot install PowerChute (UPS detection error)

I just got an old used SMT-1500 ups from a buddy, and it sees to be working well, but I'm trying to install the PowerChute software to have my PC (Win10) hibernate if the power fails (which it does som...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
6296 0 2
Latest Reply: Anonymous user

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JohnsIsland_apc
/html/rank_icons/Lieutenant_JG.png JohnsIsland_apc

Two SMX1500RM2U lights flashing, won't power up, relay RY403, RY404 an...

Both units were born in 2015 and died within months of each other. Maybe the second one was missing the first one. Anyone have an idea of what the relays are for and why they died so early? Thanks, ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1041 0 4
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

SMX3000RMLV2U PFC Failure from Generator testing

Hello everyone! I hope I am putting this in the correct forum. One of our sites currently has 6 x SMX3000RMLV2U with the additional battery packs attached. For the last few months every time our prope...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4194 0 8
Latest Reply: Anonymous user

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

SYMMETRA LX replacing battery pack SYBT5

i bought new battery pack SYBT5. any step for replacing old battery with the new one?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
777 0 1
Latest Reply: BillP

Solved
gwhitcroft_apc
gwhitcroft_apc

Attaching SmartUPS to inverter system putting out simulated sinewave

Hi folks - it might seem strange but I want to connect my SmartUPS 1500 and 1500i to inverter systems. The reason being that here in South Africa our power utility can't keep the lights on, so to speak...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
573 0 1
Latest Reply: BillP

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Anonymous user
Anonymous user

AVR Relay Weld Fault

My APC Smart 1000VA UPS trips off automatically and reports an AVR Relay Weld fault. I have unplugged the battery terminal, reset the UPS, reconnected and restarted, but problem still exist. Is there a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4313 0 1
Latest Reply: BillP

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Anonymous user
Anonymous user

SMT1500i Firmware Upgrade - Differences between F/W Versions - Fan Beh...

Where could we find a complete list of the Firmware changes/bug fixes/improvements from the current “05.0” version firmware we are running to the latest “09.4” version of firmware. Does the UPS Fan Beh...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
650 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Smart-UPS 3000RMLV2U

We recently purchased this unit and it is not detecting input voltage. When I turned it on, it goes to battery mode... input voltage is showing "0". Does this mean there is no electricity on input?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
547 0 1
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

SRT 6 KVA - New Firmware Details

Hi APC team, Could you send us the link for new firmware download fro SRT 6 KVA & SRT 8 KVA UPS. Current Firmware Version: 4.1, Need upgrade to 4.7.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1125 0 2
Latest Reply: TellItLikeItIs_apc

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