Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Smart-UPS & Symmetra LX | RM 4,611
  • UPS Management Devices & PowerChute Software 2,912
  • Racks, Rack Accessories, & Cooling 955
  • Data Center & Facility 3 Phase UPS 605
  • General Questions & Suggestions 240
  • Getting Started 166
  • Datacenter UPS 130
  • Server Room & Data Center Design Best Practices 106
  • Smart-UPS & Symmetra LX-RM 97
  • Other Environmental Monitoring Products & Questions 47
  • Business Power UPS 36
  • Datacenter Racks & Cooling 27
  • Rack Accessories & Cooling 15
  • Business Power Software & NMC 15
  • Home & Office - UPS & Software 15
  • Datacenter Accessories 14
  • Datacenter Netbotz & Monitoring 9
  • Racks 6
  • Data Center Expert 5
  • Network Management Card 5
  • IT Expert 4
  • Data Center Operation 4
  • Back-UPS & Surge Protectors 3
  • power monitoring expert 3
  • UPS Network Management Card 2
  • apc 2
  • UPS 2
  • Home & Office - Accessories 2
  • Product Feedback 2
  • SMARTCONNECT 2
  • firmware 2
  • EcoStruxure IT Design CFD 1
  • AP9210 1
  • detected 1
  • srt5000 1
  • Smart-750 1
  • symmetra 1
  • AP9619 1
  • 240v 1
  • spit phase 1
  • Legacy Gateways & Energy Servers 1
  • Smart Design & Engineering 1
  • Building Operations 1
  • SERVER 1
  • ssl 1
  • Safety 1
  • Battery life 1
  • DCIM Support 1
  • IT Advisor 1
  • DDF 1
  • NetBotz 1
  • Certicate 1
  • Tips and ideas 1
  • Electrical Calculation Tools 1
  • managedserver 1
  • dedicatedserver 1
  • managedservices 1
  • Datacenter Forum 1
  • AP7750A 1
  • Previous
  • 1 of 6
  • Next
Top Experts
User Count
BillP
Administrator BillP Administrator
5060
voidstar_apc
Janeway voidstar_apc
196
Teken
Spock Teken
137
Erasmus_apc
Sisko Erasmus_apc
112
View All
Related Products
Thumbnail of EcoStruxure™ IT SmartConnect
Schneider Electric
EcoStruxure™ IT SmartConnect
32
Thumbnail of Smart-UPS
Schneider Electric
Smart-UPS
29
Thumbnail of Uninterruptible Power Supply (UPS)
Schneider Electric
Uninterruptible Power Supply (UPS)
25
Load more

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0
Register Browse SE University

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

APC UPS Data Center & Enterprise Solutions Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Symetra SYAF16KXR9I, after 1 hour power off, all batteries pack's are ...

Hello, after 1 hour of power failure, ups gives all the batteries to bad. Batteries original new 6 months of work and the cells themselves are 9 months old. (**)The configuration is with 3 power module...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
585 0 1
Latest Reply: BillP

Anonymous user
Anonymous user

"No UPS Found" Smart-UPS

SURTD5000XLI.Originally shipped with AP9619 NMC. With no NMC installed, I can access the UPS console for configuration via its RJ50 serial port. With the NMC installed, this RJ50 appears to be redirec...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
372 0 0

2021-06-28

Solved
Anonymous user
Anonymous user

SMT1500C 03.5 firmware update?

I have several APC UPSes in my home, including a Smart-UPS SMT1500 (bought in 2015) and also a SMT1500C (bought in 2018). I was able to update the firmware on the 1500 using the Firmware Updater 4.1.1...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1676 0 7
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

What happens when PowerChute running on a VM is shutdown?

So we have three VMWare hosts, with vCenter and PowerChute running as virtual machines. Now if PowerChute shuts down the virtual machines, and hosts, then PowerChute is no longer running. How can Powe...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
509 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

SRT5KRMXLT not found by UPS Management Network Card 2 (Symmetra PX)

Hi all, Just upgraded the firmware on my SRT5KRMXLT via the Firmware Upgrade Utility v2.20. However, I currently get these 7 errors: 1 Critical Alarm PresentLocal Management-To-UPS Communication LostPo...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1358 0 1
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Firmware Updates / UPS or NMC

Hi, I have an SMT3000RM2UC that I just added a 9630 NMC card to. I am having troubles with getting the network shutdown to work so I thought I would start with the firmware. I was able to log onto the ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2654 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

SURTA2200XL problem

Hi. I received an UPS model SURTA2200XL with a problem this week, it doesn´t turn on, and the display only send a code you can see in the file attached. Could anyone help me to know what the code means...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1138 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Test shutdown of connected devices

Hi, So I have just installed an NMC 9630 card, and installed the PowerChute network shutdown agent on my server. I have also turned on UPS service on my FreeNAS (and it appears to also be configured co...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
757 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Smart UPS 7500 - appears dead after power outage

We had a prolonged power outage which caused the UPS to completely drain the batteries. Now, once power is restored the unit will not restart at all. Getting continual short beeps, (every 5 to 10 sec...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
654 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Smart UPS - 1000

My ups does its regular self test and one morning the UPS was beeping with a replace battery warning light. I performed a manual test and that was ok. The batteries are quite a few years old so I thoug...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1990 0 10
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

SMX3000LV "Distorted Input" Random shutdowns skipping battery power

I've been dealing with this issue for over a year, including a complete replacement of the unit to no avail. Seemingly unprovoked (we have extremely clean and reliable power in our building) the UPS wi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
767 0 1
Latest Reply: BillP

  • « Previous
    • 1
    • …
    • 832
    • 833
    • 834
    • …
    • 1070
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore