Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Smart-UPS & Symmetra LX | RM 4,611
  • UPS Management Devices & PowerChute Software 2,912
  • Racks, Rack Accessories, & Cooling 955
  • Data Center & Facility 3 Phase UPS 605
  • General Questions & Suggestions 240
  • Getting Started 166
  • Datacenter UPS 130
  • Server Room & Data Center Design Best Practices 106
  • Smart-UPS & Symmetra LX-RM 97
  • Other Environmental Monitoring Products & Questions 47
  • Business Power UPS 36
  • Datacenter Racks & Cooling 27
  • Rack Accessories & Cooling 16
  • Business Power Software & NMC 15
  • Home & Office - UPS & Software 15
  • Datacenter Accessories 14
  • Datacenter Netbotz & Monitoring 9
  • Racks 6
  • Network Management Card 6
  • Data Center Expert 5
  • IT Expert 4
  • Data Center Operation 4
  • power monitoring expert 4
  • Back-UPS & Surge Protectors 3
  • UPS Network Management Card 2
  • apc 2
  • UPS 2
  • Home & Office - Accessories 2
  • Product Feedback 2
  • SMARTCONNECT 2
  • firmware 2
  • EcoStruxure IT Design CFD 1
  • AP9210 1
  • detected 1
  • srt5000 1
  • Smart-750 1
  • symmetra 1
  • AP9619 1
  • 240v 1
  • spit phase 1
  • Legacy Gateways & Energy Servers 1
  • Smart Design & Engineering 1
  • Building Operations 1
  • SERVER 1
  • ssl 1
  • Safety 1
  • Battery life 1
  • DCIM Support 1
  • IT Advisor 1
  • DDF 1
  • NetBotz 1
  • Certicate 1
  • Tips and ideas 1
  • Electrical Calculation Tools 1
  • managedserver 1
  • dedicatedserver 1
  • managedservices 1
  • Datacenter Forum 1
  • AP7750A 1
  • Previous
  • 1 of 6
  • Next
Top Experts
User Count
BillP
Administrator BillP Administrator
5060
voidstar_apc
Janeway voidstar_apc
196
Teken
Kirk Teken
138
Erasmus_apc
Sisko Erasmus_apc
112
View All
Related Products
Thumbnail of EcoStruxure™ IT SmartConnect
Schneider Electric
EcoStruxure™ IT SmartConnect
32
Thumbnail of Smart-UPS
Schneider Electric
Smart-UPS
29
Thumbnail of Uninterruptible Power Supply (UPS)
Schneider Electric
Uninterruptible Power Supply (UPS)
25
Load more

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0
Register Browse SE University

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

APC UPS Data Center & Enterprise Solutions Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

Unable to use Smart-UPS SC420I in United States

Hi I just bought a Smart-UPS SC420I (http://www.apc.com/resource/include/techspec_index.cfm?base_sku=SC420i) from an online retailer's outlet section and I didn't notice it was 230V. I'm in the US and ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
704 0 2
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Matrix 5000 / Smartcell: battery messages & leds

I have inherited a Matrix 5000 with 2 regular Smartcell modules. My info/questions are: - I have had some spurious power drops from the Matrix recently, and have removed some equipment from it (wasn't ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1126 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Matrix 3000 battery communication cable-HELP!!!!

We moved our office and somehow the battery communication cable got lost. We have the Matrix Smartcell XL battery module. This apparently isn't a regular RJ-11 jack and without it the UPS constantly di...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1435 0 11
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

SU1400RM2U Beeps Continuously - Replace LED Flashing

SU1400RM2U beeps every 3 secs when plugged in and replace battery LED flashes amber. I read the repair manual and it states: ?Replace battery light flashes, battery charge bar graph is off, and the UPS...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
767 0 2
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Smart UPS 3000RM 220/240V.

Hi all, what seems to be an obscure model // SU3000R31BX135U Ser# GS9917001214, can anyone point me at an archival manual or any details at all would be most appreciated. I has two SmartSlots, which do...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
743 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

seeing other nodes

I have 4 pc's running on my home network (8 monitors) all equipment is rack mounted with 1 smart ups 2200xl and 1 3000 xl. I have powerchute business edition 5 node, My problem is the software only see...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
792 0 2
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

UPS - Temperature Shutdown

I'm trying to configure a Smart-UPS RT 8000 RM XL with an AP9619 to shutdown the connected PCNS clients if the server room gets too hot or cold. Could some check what I'm doing is correct? If I set the...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2150 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Smart-UPS 750 XL issue and question

I recently picked up a used Smart-UPS 750 XL and its 2 external battery packs, that had been declared dead from a voltage spike. Getting into them, the batteries were all shot. I've replaced the batter...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1164 0 3
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Symmetra RM 6000

I have faced problems while communicating with this UPS via COM-port. There is no reply from it. I used putty/hyperterminal to connect it to the notebook. Ther connection settings were 2400, data8, st...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3115 0 15
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Smart-UPS 2200 RM ; cannot set Low Battery Duration

Dear, I have a problem configuring 2 APC 2200 devices. I cannot configure the "Low Battery Duration", the dropdown box only show "NA" I cannot change anything, the same for shutdown delay, ... Am I mis...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
591 0 2
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Smart-UPS 3000 and UPS:Batteries discharged/condition cleared problem ...

Hello everyone ! I have a weird problem that i can't figure out. Eatch morning at 5am for like 6-7minutes i received those emails from the UPS : UPS: Batteries discharged. UPS: Battery discharge condit...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1004 0 5
Latest Reply: BillP

  • « Previous
    • 1
    • …
    • 798
    • 799
    • 800
    • …
    • 1072
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore