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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

What is Synchronization Control? Help!!

I have three 1500 RM Smart-UPS devices that have the network management cards installed. I enabled the Synchronization Control feature on all three and now I cannot get back into two of the devices via...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
566 0 0

2021-06-28

Solved
Anonymous user
Anonymous user

SURT007

Hello again, I understand the [SURT007|http://www.apc.com/resource/include/techspec_index.cfm?base_sku=SURT007] is an I/O hardware kit replacement for SURTD3000XLI and SURTD5000XLI standard input and o...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
697 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

3000RM3U not powering on

I have a DL3000RM3U with serial number XS0228007608. This unit would not power on at all. It was in storage for a number of years and looks like it had not bee used. I got another set of batteries, but...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
719 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Symmetra Settings

Is there an easy way to change the settings in the Symmetra RM to allow for a different input voltage range? For example, if the input power is fluctuating and it is causing the UPS to constantly come ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
805 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

How to three servers to SUA3000RMI

Hi, We would to connect three servers to SUA3000RMI UPS. Could you please tell me how to connect these three servers to UPS. What is the UPS software required to install to work as per the requirement....
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1337 0 13
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

alarm threshold violation error

Hi All This is on a Symmetra 40K UPS. We have the following error Critical - UPS: A runtime alarm threshold violation exists. The UPS is down to 2 minutes now, is this error just the fact that its only...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2648 0 3
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

VOUT: L1-N 170V symetra rm

I have a 6kva Symmetra RM and it has a wrong v out L1-N 170V L2-N 42V L1-L2 212V As you can see, the rigth v out must be L1-N 106V aprox L2-N 106V aprox L1-L2 212V Do you know what is the problem. Than...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
587 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Symmetra RM UPS Overload

Hello, Have a Symmetra RM 4000VA with 2 power modules and 2 battery modules and I am getting both UPS Overload and Battery Discharge errors. There is currently almost no load on the UPS and the circuit...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3400 0 23
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

SU2200INET just replacement new battery,but ruuning at 26% load ,Runti...

I have just replacement new battery for SU2200INET smart-ups , but It is mainly running at 26 % UPS Load.Runtime Remaining is about 2 minutes. Since we change the battery pack,the "low battery" comes o...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
544 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Linux Powerchute Agent functionality vs Windows console

I have installed the agent on a linux server and the console on a windows 2003 server. I have configured both and all seems well at the moment, though I'm unsure if I have setup things correctly to acc...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
630 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Firmware upgrade failing for UPS 700 RM UPS'

Hello, I'm attempting to upgrade the firmware on a handful of SmartUPS 700 RMs and it's failing to ftp the .bin file successfully. I've updated 10 Smart UPS 2200 devices, but for whatever reason, these...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1377 0 6
Latest Reply: Anonymous user

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