Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Share Your Feedback – Help Us Improve Search on Community!
Please take a few minutes to participate in our Search Feedback Survey. Your insights will help us deliver the results you need faster and more accurately.
Click here to take the survey

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Smart-UPS & Symmetra LX | RM 4,611
  • UPS Management Devices & PowerChute Software 2,913
  • Racks, Rack Accessories, & Cooling 955
  • Data Center & Facility 3 Phase UPS 605
  • General Questions & Suggestions 240
  • Getting Started 166
  • Datacenter UPS 131
  • Server Room & Data Center Design Best Practices 106
  • Smart-UPS & Symmetra LX-RM 97
  • Other Environmental Monitoring Products & Questions 48
  • Business Power UPS 36
  • Datacenter Racks & Cooling 28
  • Rack Accessories & Cooling 16
  • Business Power Software & NMC 15
  • Home & Office - UPS & Software 15
  • Datacenter Accessories 15
  • Datacenter Netbotz & Monitoring 9
  • Network Management Card 6
  • Data Center Expert 6
  • Racks 6
  • power monitoring expert 5
  • IT Expert 5
  • Data Center Operation 4
  • Back-UPS & Surge Protectors 3
  • DCIM Support 2
  • apc 2
  • firmware 2
  • UPS 2
  • Home & Office - Accessories 2
  • Product Feedback 2
  • UPS Network Management Card 2
  • SMARTCONNECT 2
  • NetBotz 2
  • EcoStruxure IT Design CFD 1
  • Smart-750 1
  • Smart Design & Engineering 1
  • srt5000 1
  • detected 1
  • AP9210 1
  • Legacy Gateways & Energy Servers 1
  • symmetra 1
  • AP9619 1
  • 240v 1
  • spit phase 1
  • Certicate 1
  • AP7750A 1
  • Datacenter Forum 1
  • managedservices 1
  • dedicatedserver 1
  • managedserver 1
  • Electrical Calculation Tools 1
  • Tips and ideas 1
  • Building Operations 1
  • DDF 1
  • IT Advisor 1
  • Battery life 1
  • Safety 1
  • ssl 1
  • SERVER 1
  • Previous
  • 1 of 6
  • Next
Top Experts
User Count
BillP
Administrator BillP Administrator
5059
voidstar_apc
Janeway voidstar_apc
196
Teken
Kirk Teken
146
View All
Related Products
Thumbnail of EcoStruxure™ IT SmartConnect
Schneider Electric
EcoStruxure™ IT SmartConnect
32
Thumbnail of Smart-UPS
Schneider Electric
Smart-UPS
29
Thumbnail of Uninterruptible Power Supply (UPS)
Schneider Electric
Uninterruptible Power Supply (UPS)
25
Load more

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0
Register Browse SE University

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

APC UPS Data Center & Enterprise Solutions Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
BillP
Administrator BillP Administrator

AP9630 and What's Up Gold (WUG)

Hello, I'm finding that the newly branded Schneider AP9630 NICs, v6.20, boot monitor v1.0.8, show an error when adding a USP to WUG for monitoring. When I add a UPS to be monitored in WUG this error me...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1967 0 5
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Problem configuring AP9617 Network Management Card

We recently bought a Smart-UPS 9000 which came with an AP9617 NMC pre-installed. The UPC is great, everything's plugged in and barely any load. However, when we eventually got round to attempting to mo...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3413 0 6
Latest Reply: Anonymous user

Solved
BillP
Administrator BillP Administrator

Unable to Access Smart UPS 3000 - Weblogin

Hello, Recently I installed a Smart UPS 3000, I entered the web interface and logged as apc/apc. I just made the configuration for Notifications and IPv4 settings and then reseted the device. Now when ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4513 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Smart-UPS 3000XL - PCNS can't power off server?

Hi - changing from tower servers each with their own Smart-UPS 1000 USB connection and Powerchute business edition software, over to rack servers powered by a Smart-UPS 3000XL with a AP9617 network car...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1002 0 3
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Fan Information!

I have this APC UPS, MADE IN INDIA BANGOLORE, MOD: SURT 2000 XLI, S/N: JS0720021614 ...The warranty period of 2 years will be over in the coming 1-2 months! And I have a feeling that as soon as the war...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3040 0 14
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

devce list

How can I make the connected to the ups the device? Please advise. Thanks, wpiis.cms It only seemed to allow as a device
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2469 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

powerchute network shutdown, can not connect to vcenter

Hi, i have installed the vm powerchute network shutdown, when i try to make connection to vcenter server i get the message: Could not connect to the vCenter Server over the network. I use the user i us...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3295 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

APCPBEAgent apc pbe agent fail Error: 6, SetServiceStatus

I am using PBE BUSNESS in windows 8.1Recently, there was always apc pbe agent service fail to serverWindows event detector review found - System - Provider [ Name] APCPBEAg...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1199 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Connect APC UPS Surt 6000XL VA with 2 different networks

Hi everybody, I have APC UPS Surt 6000XL VA with a Smart Network Card connected to a network 192.168.2.X (for example). I use PowerChute to shutdown the servers in the network 192.168.2.X. I would like...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1381 0 4
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Smart-UPS 700 + Windows Vista Ultimate SP1 x64

I recently acquired an old Smart-UPS 700, and I swapped the batteries for new ones. The unit powers up fine and keeps the computer running when the power is off, which is great. I'd like to be able to ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3312 0 16
Latest Reply: voidstar_apc

Solved
Anonymous user
Anonymous user

Slow response via snmp after firmware upgrade

We have a couple of smart UPSes with network management card 2 installed (model AP9631). UPS models are: * APC Smart-UPS RT 10000VA 230V (SURT10000RMXLI) * APC Smart-UPS RT 15kVA RM 230V (SURT15KRMXLI)...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1405 0 4
Latest Reply: Anonymous user

  • « Previous
    • 1
    • …
    • 779
    • 780
    • 781
    • …
    • 1078
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore