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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

ap9617 firmware update questions

Hi. I have implemented a newer AP9617 on 1 of the 2 Symmetra 3000 XL units we have. That AP9617 uses AOS version 3.5.5 and is hardware version A10. I am now looking at updating the older AP9617 which i...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
5938 0 18
Latest Reply: sihma

Alm4
/html/rank_icons/Crewman.png Alm4

BR1500MS immediately dies when AC power cut

4 year old BR1500ms ( Back UPS Pro 1500S ) With load or no load, fully charged UPS dies instantly when the AC power is interrupted. Installed 2 new batteries, fully charged, same result.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1187 0 7
Latest Reply: Teken

pooltime
pooltime

Increase power on time for Powerchute Serial to greater than 3600

How do I set the time on my C1500 to stay on for 90 minutes? It shows that there is 110 minutes available on the unit and the software will only let me set the uptime to 3600 seconds. Thanks
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
151 0 0

2024-11-16

h3r1
h3r1

UPS C1500 smart no power out

hello im just experience my UPS C1500 smart was lost voltage coming out into my device, there are no code error found on display. how to diagnose di condition. i ju
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
135 0 0

2024-11-15

BlueSky
/html/rank_icons/Ensign.png BlueSky

SMX3000RMLV2UNC - Advanced vs. Standard Battery Charging Selection

Hi folks, In getting to know the new to me SMX3000RMLV2UNC, I came across a setting accessed from the UPS's LCD control panel having to do with selecting either an "Advanced" or a "Standard" battery ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
684 0 4
Latest Reply: BlueSky

thorenj
thorenj

smartups 750 front panel plastic clip replacement parts

Hello, The two round white plastic clips which lock the front panel bezel to the front metal plate broke on my smart ups 750. Do you have/sell replacement parts for those? Photo attached. Thank yo...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
712 0 3
Latest Reply: Teken

cliffapc
cliffapc

Updating firware for NMC2 AP9537SUM

I cannot find the code to update a AP9537SUM card in an SRT5000. Where is the code for these older cards? Thanks, Cliff
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1285 0 3
Latest Reply: Teken

ChaseEverettSound
ChaseEverettSound

Moving from USA to Spain with my APC Smart-UPS C 1500

Hello everyone. I have a APC Smart-UPS C 1500 in my home studio which all of my (American) studio equipment is plugged in to. Considering the standard outlet in the USA is 120 volts, and its 220 volts...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
475 0 3
Latest Reply: Teken

Sugm1
Sugm1

APC UPS SRT3000XLI Front Display stuck on "Waiting for upgrade, do not...

Yesterday I tried to upgrade my APC UPS SRT3000XLI using the Firmware Upgrade Wizard via USB with the Firmware SRT1001UPS_02-9.enc. When I was upgrading, the progress got stuck at 48% and the USB Conne...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
378 0 0

2024-11-13

petlar930
petlar930

firmware upgrade problem

Hi, we have two SMT2200IC that doesn't want to upgrade via the smartconnect portal, why is that? See attached picture. They are connected to the portal and online.  
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
351 0 1
Latest Reply: Teken

afecomt
/html/rank_icons/Crewman.png afecomt

SAI EASY 3S RS-485 connection problem and solution.

Dear all we are facing multiple issues with this UPS in modbus networks. Our clients install this UPS and we do a internet-remote PLC integration through rs-485. Our problem is the following UPS ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1049 0 3
Latest Reply: afecomt

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