Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Share Your Feedback – Help Us Improve Search on Community!
Please take a few minutes to participate in our Search Feedback Survey. Your insights will help us deliver the results you need faster and more accurately.
Click here to take the survey

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Smart-UPS & Symmetra LX | RM 4,611
  • UPS Management Devices & PowerChute Software 2,913
  • Racks, Rack Accessories, & Cooling 955
  • Data Center & Facility 3 Phase UPS 605
  • General Questions & Suggestions 240
  • Getting Started 166
  • Datacenter UPS 131
  • Server Room & Data Center Design Best Practices 106
  • Smart-UPS & Symmetra LX-RM 97
  • Other Environmental Monitoring Products & Questions 48
  • Business Power UPS 36
  • Datacenter Racks & Cooling 28
  • Rack Accessories & Cooling 16
  • Business Power Software & NMC 15
  • Home & Office - UPS & Software 15
  • Datacenter Accessories 15
  • Datacenter Netbotz & Monitoring 9
  • Network Management Card 6
  • Data Center Expert 6
  • Racks 6
  • power monitoring expert 5
  • IT Expert 5
  • Data Center Operation 4
  • Back-UPS & Surge Protectors 3
  • DCIM Support 2
  • apc 2
  • firmware 2
  • UPS 2
  • Home & Office - Accessories 2
  • Product Feedback 2
  • UPS Network Management Card 2
  • SMARTCONNECT 2
  • NetBotz 2
  • EcoStruxure IT Design CFD 1
  • Smart-750 1
  • Smart Design & Engineering 1
  • srt5000 1
  • detected 1
  • AP9210 1
  • Legacy Gateways & Energy Servers 1
  • symmetra 1
  • AP9619 1
  • 240v 1
  • spit phase 1
  • Certicate 1
  • AP7750A 1
  • Datacenter Forum 1
  • managedservices 1
  • dedicatedserver 1
  • managedserver 1
  • Electrical Calculation Tools 1
  • Tips and ideas 1
  • Building Operations 1
  • DDF 1
  • IT Advisor 1
  • Battery life 1
  • Safety 1
  • ssl 1
  • SERVER 1
  • Previous
  • 1 of 6
  • Next
Top Experts
User Count
BillP
Administrator BillP Administrator
5059
voidstar_apc
Janeway voidstar_apc
196
Teken
Kirk Teken
146
View All
Related Products
Thumbnail of EcoStruxure™ IT SmartConnect
Schneider Electric
EcoStruxure™ IT SmartConnect
32
Thumbnail of Smart-UPS
Schneider Electric
Smart-UPS
29
Thumbnail of Uninterruptible Power Supply (UPS)
Schneider Electric
Uninterruptible Power Supply (UPS)
25
Load more

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0
Register Browse SE University

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

APC UPS Data Center & Enterprise Solutions Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

SUA3000R3XLN UPS and SUA48RMXLBP3V external battery pack all dead?

I support a client who has 3000XL UPS and an external battery pack. There was an extended power outage (more than a week) some time ago and since then neither unit appears to be providing power. I have...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2303 0 11
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Authentification issues with PCNS

Hello! I try to use our SMT3000I with AP9630 to shutdown quietly some windows servers... Each time, after modify the paraphrase, create some administrator users with password (several times), I can't c...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2035 0 2
Latest Reply: Anonymous user

Solved
BillP
Administrator BillP Administrator

OID for product family

What OID are other folks using, to identify the 'family' of APC product family? I start with upsBasicIdentModel.0, which gets me responses like "Smart-UPS 5000", Symmetra, Silcon, etc. Pretty useful. ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2015 0 1
Latest Reply: bbiandov_apc

Solved
BillP
Administrator BillP Administrator

Log to syslog using hostname rather than IP address

I would like to see the locally defined hostname in syslog, rather than its IP address. In other words, I currently see: 2016-06-03T06:18:31-07:00 10.1.100.200 System: Web user 'stuartk' logged in fro...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4724 0 5
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Fan SMT1500I

Fan on this ups, is always on or start only during a self test and back-ups mode? Thanks
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
816 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

BX1500LCD fan cycling under no load

Unit is 5 years old, always in active standby as a back up. Only actually provided battery backup perhaps 12 times total during power outages. While under no load, the fan is coming on for 2 minutes, t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1269 0 3
Latest Reply: BillP

Solved
BillP
Administrator BillP Administrator

understanding how NMCs relate to PDUs

I am somewhat familiar with using Network Management Cards in UPSes (SmartUPS, Symmetra, Silcon). This is what I think I know: NMC1 ==> AP9606 NMC2 ==> AP9617/9618/9619 I've just started to acqu...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1635 0 2
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

IBM eSERVER UPS 1500THV

Dear Members; Sorry for a stupid question..... I have heard that IBM eSERVER UPS's series was acquired by APC....The issue i am facing now is that i have an IBM UPS 1500 THV eSERVER...and when i conne...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1022 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

New SMT1000 UPS and Smartslot

Hello, I just purchased a new SMT1000. I went to install a AP9606 web/SNMP management card in the unit and I noticed that the Smart Slot has been changed so the older management cards do not fit. (Plas...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
760 0 1
Latest Reply: voidstar_apc

Solved
Anonymous user
Anonymous user

Radius settings not applied when using config.ini on NMC1 and NMC2

After uploading a config.ini with the radius settings below, everything works until the NMC is rebooted and then you can't log in and must use a paper clip and console cable to allow login with apc/...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1529 0 4
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

3000XL not powering up?

Hey all, I'm hoping someone can give me some insight to see if this thing has a fighting chance... I have an SUA3000RMXL3U (3000 XL rack mount) that will not turn on, I do not know if there is a probl...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1178 0 3
Latest Reply: Anonymous user

  • « Previous
    • 1
    • …
    • 702
    • 703
    • 704
    • …
    • 1078
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore