Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Share Your Feedback – Help Us Improve Search on Community!
Please take a few minutes to participate in our Search Feedback Survey. Your insights will help us deliver the results you need faster and more accurately.
Click here to take the survey

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Smart-UPS & Symmetra LX | RM 4,611
  • UPS Management Devices & PowerChute Software 2,913
  • Racks, Rack Accessories, & Cooling 955
  • Data Center & Facility 3 Phase UPS 605
  • General Questions & Suggestions 240
  • Getting Started 166
  • Datacenter UPS 131
  • Server Room & Data Center Design Best Practices 106
  • Smart-UPS & Symmetra LX-RM 97
  • Other Environmental Monitoring Products & Questions 48
  • Business Power UPS 36
  • Datacenter Racks & Cooling 28
  • Rack Accessories & Cooling 16
  • Business Power Software & NMC 15
  • Home & Office - UPS & Software 15
  • Datacenter Accessories 15
  • Datacenter Netbotz & Monitoring 9
  • Network Management Card 6
  • Data Center Expert 6
  • Racks 6
  • power monitoring expert 5
  • IT Expert 5
  • Data Center Operation 4
  • Back-UPS & Surge Protectors 3
  • DCIM Support 2
  • apc 2
  • firmware 2
  • UPS 2
  • Home & Office - Accessories 2
  • Product Feedback 2
  • UPS Network Management Card 2
  • SMARTCONNECT 2
  • NetBotz 2
  • EcoStruxure IT Design CFD 1
  • Smart-750 1
  • Smart Design & Engineering 1
  • srt5000 1
  • detected 1
  • AP9210 1
  • Legacy Gateways & Energy Servers 1
  • symmetra 1
  • AP9619 1
  • 240v 1
  • spit phase 1
  • Certicate 1
  • AP7750A 1
  • Datacenter Forum 1
  • managedservices 1
  • dedicatedserver 1
  • managedserver 1
  • Electrical Calculation Tools 1
  • Tips and ideas 1
  • Building Operations 1
  • DDF 1
  • IT Advisor 1
  • Battery life 1
  • Safety 1
  • ssl 1
  • SERVER 1
  • Previous
  • 1 of 6
  • Next
Top Experts
User Count
BillP
Administrator BillP Administrator
5059
voidstar_apc
Janeway voidstar_apc
196
Teken
Kirk Teken
146
View All
Related Products
Thumbnail of EcoStruxure™ IT SmartConnect
Schneider Electric
EcoStruxure™ IT SmartConnect
32
Thumbnail of Smart-UPS
Schneider Electric
Smart-UPS
29
Thumbnail of Uninterruptible Power Supply (UPS)
Schneider Electric
Uninterruptible Power Supply (UPS)
25
Load more

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0
Register Browse SE University

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

APC UPS Data Center & Enterprise Solutions Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
NichlasKristiansen
NichlasKristiansen

Unable to register ups

Hi!We've aquired a new SmartUPS, and we are not able to register in the smartconnect-portal.  We tried rebooting, and disconnecting the batteries and so forth.The UPS has been online for weeks. Ou...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
349 0 0

2025-01-24

OrangeSchneider
OrangeSchneider

SUA2200RM2U not powering up...another one

Hi there, I recently picked up a used SUA2200RM2U(Serial number is JS0930029106), 2009 model it seems. I had no idea the state it was in, but took a chance. It doesn't start up, so now I'm in troub...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
458 0 1
Latest Reply: Teken

Alixon
Alixon

Set Battery Install Date

Hello there, we recently replaced some APCRBC124 & APCRBC157 Batteries and would like to set the install date accordingly.Do we need a Standard or Advanced Monitoring Plan in order to do that or ho...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
902 0 1
Latest Reply: Teken

someITguy2025
Crewman someITguy2025

Microsoft NPS and Ecostruxure Radius admin signin

So let me start off by saying I've searching the posts and tried everything referenced in them, including setting the "service-type" attribute to Adminsitrative, adding Vendor Specific Attributes, Stan...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
636 0 1
Latest Reply: someITguy2025

stanj
Lieutenant JG stanj

How do I shutdown VMs with PCNS on a standalone ESXi setup?

We have two ESXi host running vSphere 8. They are connected to two APC SRT6KRMXLT UPSs in a redundant setup. I installed and configured the PCNS v5.1 VM on one ESXi host so far When I open and acc...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1029 0 4
Latest Reply: stanj

Solved
SmartConnect_Admin_LV
Crewman SmartConnect_Admin_LV

Enabling cloud writes to your Smart-UPS > Enable-With Ctrl < on SMC S...

Dear Support, We have some SMC models and we are unable to find where is it possible to enable cloud writes >>> Enable-With Ctrl, like we are doing for SMT series. Diagnostics - Schneider E...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
550 0 2
Latest Reply: SmartConnect_Admin_LV

quaker
Crewman quaker

Smart-UPS 1500 behind Photvoltaik UPS

Hi all, I have a Smart-UPS 1500 that has generally worked flawlessly until we installed a photovoltaic system with a battery storage unit. The PV storage switches seamlessly in the event of a power out...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2248 0 7
Latest Reply: Teken

nonera
nonera

SMT3000RMI2UC shutdown server and two NAS Synology

Hi,I purchased one APC Smart SMT3000 without NMC, I am wondering how to prepare the server (Windows server 2019) and two NAS synology to shutdown them when electricity outage?I am wondering if it possi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
592 0 3
Latest Reply: PowerChuteTester

Daner
Daner

SRT6KRMXLT UPS with AP9537SUMX - I can't find firmware

Purchased a brand new SE (APC) SRT6KRMXLT UPS that came with the following SNMP web card from the factory AP9537SUMX. I can not locate that device to download the latest version, can anyone suggest how...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
320 0 1
Latest Reply: Teken

Solved
TomMetz
TomMetz

smart-ups 1500 product id and product key not available

I can't register a smart-ups 1500 from 2017, QR code is not available and I don't know how the get the product id and key. Thanks a lot
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1172 0 4
Latest Reply: Teken

AndreaV
AndreaV

NMC3 not reachable after firmware upgrade

Unit SMT 1500VA with NMC3 card, i tried performing upgrade from UPS 03.5 to 15.5 via web intergaface of NMC3. The open broswer window of firmware upload was open a long time and then i realized that th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1214 0 3
Latest Reply: q1smith

  • « Previous
    • 1
    • …
    • 66
    • 67
    • 68
    • …
    • 1078
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore