smart-ups 1500 product id and product key not available

[TomMetz]

I can't register a smart-ups 1500 from 2017, QR code is not available and I don't know how the get the product id and key. Thanks a lot

[PowerChuteTester]

@TomMetz 

The product ID and Key will be on a sticker attached to the UPS. If the UPS is a SMT or SMX model UPS you will also find the product ID and Key via the LCD panel. Go to About and scroll up or down until you see the info.

BTY: If the model of your UPS does not end with C the UPS is not a SmartConnect UPS. Examples: SMT1500C, SMC1500C, SMT1500RM2UC.

[Teken]

Hi Tom,

Please review this APC Resource Link:

https://www.apc.com/ca/en/faqs/FA364281/

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