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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Symmetra LX Battery Fault but batteries say OK

We have a Symmetra LX 16000 tower that I'm trying to get back into service. It has two Intelligence Modules, four power modules, and nine battery modules. The unit status is this: Internal Faul...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1594 0 2
Latest Reply: Anonymous user

Solved
BillP
Administrator BillP Administrator

SUA1500RMI2U - No internal connector for NMC

Hi,I recently picked up a second hand SUA1500RMI2U, and then later on managed to get an AP9619 NMC.When I removed the blanking panel for the NMC, I noticed there was no electrical connector for the NMC...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1190 0 4
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

DL5000RMI all LED flashing during cold star and low voltage

Hi guys need your expertise, i have here DL5000RMI a (220VAC) i guess its the same with SU5000RMI right?1.I just notice that during utility low AC voltage ( 210Vac 0r below ) the boost LED will light u...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
660 0 1
Latest Reply: BillP

Solved
BillP
Administrator BillP Administrator

SURTA3000RMXL3U No Serial Number Sticker

Our on-site technician has indicated that there's no model number/serial number sticker on the back of the two SURTA3000RMXL3U units at his site (contrasting, both SURT192XLBP battery packs have this s...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1060 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

SUA3000RMI2U - lost battery capacity fast and ups reboot

Hello togetherThe UPS with the model number "AP9631" has been running for 558 days.But in the last weeks there happened different losses.Here more information about the UPS and the loads:At 14.03.2014 ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1893 0 12
Latest Reply: Anonymous user

Solved
ocgltd_apc
Ensign ocgltd_apc

Where to buy replacement fan?

I have a Symmetra power array 8000 (beige unit) and the fan on the lowest level is making a lot of noise - definitely failing. The model number of the fan is NIDEC A30135-89.Do you sell this part? (I...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1065 0 1
Latest Reply: ocgltd_apc

Solved
Anonymous user
Anonymous user

Discharge Battery Alarm , what should I do ?

We are using Smart-UPS 3000 RM with 9630 Management card. I got the following message. I tried to replace with a new battery and cold reboot the UPS , but still get the message of "the battery pow...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3025 0 3
Latest Reply: BillP

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BillP
Administrator BillP Administrator

How Symmetra LX measure internal temp?

where is the sensor?Even disconecting battery module the UPS still measure the internal temp.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
778 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Where to get Smart-UPS firmware updates?

Hi, I have 4 APC SmartUPS 1500, with NMC2 cards.They were purchased in two batches.Two have UPS firmware "UPS 08.8 (ID18)" and two have firmware "UPS 05.0 (ID17)".Can I update the 5.0 firmware to 8.8?W...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3820 0 5
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Powerchute Network Shutdown causes hyper-V error EventId: 7043 – The H...

Since installing Powerchute Network Shutdown v3.1 on Server 2012 R2 hyper-V we have the following problem:Whenever the hyper-V server is shutdown the VMM service does not seem to pause the virtualized ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1669 0 1
Latest Reply: BillP

Solved
ocgltd_apc
Ensign ocgltd_apc

Symmetra 4kva (8000) - RIM died again?

We have a Symmetra 4kva (short frame) that has run great for years. Yesterday we took it down for a good cleaning. On bringing it back up we experienced a RIM failure (seems strange that it worked fi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1577 0 4
Latest Reply: BillP

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