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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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BillP
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SURTA2200RMXL2U - In bypass - internal hardware fault

My SURTA2200RMXL2U is in bypass mode. I don't know why. This unit has been flakey for some time and yesterday it just went into bypass mode. The two errors are listed below.The email support link is br...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2440 0 11
Latest Reply: BillP

Anonymous user
Anonymous user

SmartUPS X 1500 Makes loud THUD. Shakes wall...afraid it is going to b...

I am on my second 1500 unit. The first one started making the thud and then one day went nuts like an earthquake. I pulled the power and the battery connection in order to stop it. I have since dismant...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
597 0 0

2021-06-29

Solved
Anonymous user
Anonymous user

Smart-Ups SMT1500I

HI,I did buy Smart-ups SMT1500I, i have connection problem when i try connect to ups to pc cables: 940-0127E (usb) and 940-0625A (serial) device not found Only Usb port does work on device. I Need Seri...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1069 0 3
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Has any one used APS device ip configuration software.Am trying to us...

Has any one used APS device ip configuration software.Am trying to use to give my UPS an ip aadress but my laptop is not reading the console cable connented from the UPS to my laptop.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
622 0 1
Latest Reply: Anonymous user

Anonymous user
Anonymous user

Symmetra LX 16000 RM battery fault - how to identify faulty battery?

I'm looking for help with Symmetra LX which is reporting a faulty battery module but I'm struggling to find which one it is that needs replaced. There was an external power problem which the UPS logge...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1521 0 0

2021-06-29

Solved
Anonymous user
Anonymous user

Led display provides status

Hi allPlease more detail explainA. Load Display shows the power being drawn by the load so you can avoid exceeding capacity. B. On-line LED. lights when the UPS is drawing utility power and performing ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
712 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Updated Visio stencils?

Hi, are there any updated stencils out there?I am looking for primarilySURT6000RMXLT3UBattery Packs for the model above and the transformersThe 3U SmartUPS 2000The half delpth APC Smart-UPS X 2000 Ther...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1575 0 1
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

Device UPS: A battery bus soft start fault exists.

Can someone tell me what’s going on here?We have had this issue now 3 times and it’s crippling our networkThank you
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2692 0 1
Latest Reply: BillP

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BillP
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Shipboard and domestic model APC UPS Difference

Hi,The following link tells the difference between shipboard and domestics UPS.Frequently Asked QuestionsThe following explanation is not clear for me;"As a result, it is possible that 180Vrms may bepa...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1731 0 6
Latest Reply: wayne_i_apc

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Anonymous user
Anonymous user

SURTD3000RMXLT3U with L14-30 to L6-30 adapter

Hi,My electricians installed a NEMA L14-30R receptacle running at 208V for use with an APC SURTD5000RMXLP3U UPS. However, since then, my power requirements have dropped drastically. Now I can easily ge...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
738 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

SURTD5000XLi Error Code

I have a UPS SURTD5000XLI which stopped with LEDs flashing like this:Fault LED + 1st and 2nd Battery LED from top to bottomDoes anyboby know the meaning of these error codes?I really appreciate your he...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1567 0 2
Latest Reply: BillP

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