Powerchute Network Shutdown causes hyper-V error EventId: 7043 – The Hyper-V Virtual Machine Management service did not shut down properly after receiving a preshutdown control.

[Anonymous user]

Since installing Powerchute Network Shutdown v3.1 on Server 2012 R2 hyper-V we have the following problem:

Whenever the hyper-V server is shutdown the VMM service does not seem to pause the virtualized servers properly.

EventId: 7043, System, Service Control Manager - The Hyper-V Virtual Machine Management service did not shut down properly after receiving a preshutdown control

Anyone else noticed this, more importantly any known solution?

[BillP · Accepted solution]

Hi,

is PCNS triggering the OS shut down or is this after you initiated shutdown/reboot? If PCNS is triggering the shutdown, is VM shutdown enabled?

We found this post on Microsoft TechNet EventId: 7043 - The Hyper-V Virtual Machine Management service did not shut down properly after rec...

That TechNet post list update http://support.microsoft.com/kb/2896800