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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user

What is the high voltage threshold that causes a SMART UPS 5000 XL to ...

I'm getting a lot of these messages from a new 5000 XL that replaced an older unit. I didn't see any alerts on the older unit.The new UPS is using the same power source. Nominal output voltage is set...

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4853 0 8

Latest Reply: BillP

Solved

BillP

Smart UPS-2200RM not logging power outage

Hello All,We currently have a couple UPS that when I go pull the plug on them to simulate a power outage it #1 does not email me and #2 does not log it.I can remove the battery connection and it will l...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

1102 0 5

Latest Reply: BillP

Solved

BillP

RM6000 in Bypass Mode with 4 Power modules and 3 new batteries

Greetings..We have an RM6000 in the server room. Due to it being in bypass mode for a prolonged period of time, 3 of the batteries were trashed. We replaced three batteries, so the unit now has 4 pow...

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4103 0 11

Latest Reply: BillP

Solved

Anonymous user

SUA5000RMI5U power connector missing

Hi,We have ordered a SUA5000RMI5U - it was supplied with a few C13 IEC power cords for connecting equipment to the UPS, but the larger power cord that actually supplies the UPS itself with power was mi...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

587 0 4

Latest Reply: Anonymous user

Solved

BillP

Powerview can't entering to programing mode

We tried to change the Powerview language on Symmetra LX (with the attached procedure) , but after download the file .bin was a comunication error, sound a beep, and now display is blank with all leds ...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

868 0 1

Latest Reply: BillP

Solved

Anonymous user

SURT5000XLI FAULT

I have a UPS SURT5000XLI, which stopped with LEDs flashing like this:Fault LED + 4th Battery LED from top to bottomDoes anyboby know the meaning of this error code?I really appreciate your helpThanks i...

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1143 0 6

Latest Reply: BillP

Solved

Anonymous user

Re: SURT10000 XL showing "Discharged battery"

HiI am getting something very similar to this. We changed the original batteries for new ones and the new ones will not charge. The web console reports discharged battery.I have tried fully dischargi...

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1114 0 9

Latest Reply: BillP

Solved

rudy_apc

SUA1500I power supply

Hi all,on my SUA1500I I replaced the battery (fully functional) is due to the following problem; even though the battery charged to 100%, in the absence of 220 volt UPS does not properly handle continu...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

551 0 1

Latest Reply: BillP

Solved

Anonymous user

Symmetra and Power Modules

I have a Symmetra LX 16KVA model, while reviewing it it only has 1 power module in the unit, question is, if that power module goes bad will the Symmetra unit do down?

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

724 0 1

Latest Reply: BillP

Solved

Anonymous user

Dead SUA1500RMI2U

I've had this for a few years, but for at least the last few months it was inadvertently left unpowered so the batteries would have discharged. If I now plug it into a power socket, it is completely de...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

1775 0 9

Latest Reply: Anonymous user

Solved

Anonymous user

Smart-UPS 15kVA doesn't finish self-test - what to do?

Hi all,after I simulate power faul, I got email and see logs on the UPS: "UPS:Started a self-test"and nothing happend.What to do? should I wait until the UPS ends the Self-Test?thanks.

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

3797 0 20

Latest Reply: BillP

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