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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Calibrate a Symmetra 40K?

I just added a 4th shelf of batteries to my Symmetra 40K a couple weeks ago. Do I need to run a calibrate to get accurate runtime estimates on the control panel? Can I do that w/o affecting all the ser...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
772 0 1
Latest Reply: EZ_Button_apc

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Anonymous user
Anonymous user

hotswap battery on 3000 series

i need 100% positive confirmation that i can or can not swap batteries on the 3000 series ups we have. it is a SmartUPS 3000 Model: SUA3000RM2U Serial: YS0407122652
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
699 0 1
Latest Reply: Anonymous user

BillP
Administrator BillP Administrator

Continuous "Communication lost" messages

We've just bought and put into production one Smart-UPS SRT 2200 (SKU SRT2200XLI) (purchase date was 27/11/2020) It is connected via USB cable to a server running Windows 2012R2 x64 and PowerChute Busi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
468 0 0

2021-06-30

Solved
Anonymous user
Anonymous user

UPS not visible after firmware upgrade management card 2

Hi, After upgrading my UPS Network Management Card 2 on a Smart-UPS X 750 UPS to version 6.9.6 the UPS was not visible anymore. After downgrading to version 6.9.2 the UPS was visible again. When i did ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1473 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Reduced runtime for no apparent reason

I'm sure there is a logical reason, but I can't figure it out... Unit is a SmartUPS 1400, about 3-4 yrs old. When new, the runtime was 91 minutes. The devices plugged into the unit have not changed sin...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2611 0 5
Latest Reply: Anonymous user

Solved
BillP
Administrator BillP Administrator

Install card network AP930 in UPS Symmetra PX 160kva

Hi I want to install AP9630 network card 2 in UPS Symmetra PX 128kva because its management card has network communication failure. Can I can install what would be the steps to follow? Thanks Norberto ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1309 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Smart UPS 2200 only calculates 7 min. runtime after battery replacemen...

I've searched these forums, have run the manual calibration from the KB, and have yet to determine why I've been unable to get more than 7 minutes of runtime. I used a heat gun during the manual calibr...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1531 0 4
Latest Reply: Anonymous user

BillP
Administrator BillP Administrator

Constant Alerts of "Detected an unauthorized user attempting to access...

Since first setting up a new UPS with an AP9641 NMC two days ago, I've been constantly receiving these alerts, sometimes multiple an hour, sometimes there's a few hours of gap between them. 0AxEg%2FPwf...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1019 0 0

2021-06-30

Solved
Anonymous user
Anonymous user

How to test APC PowerChute Network Shutdown Functionality

I really need all the help I can get from everyone out there. I want to know how to test APC Powerchut Network Shutdown functionality. Do I need to unplug my Symmetra LX UPS from the main power switch ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1822 0 1
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

SmartUPS 750 - Normal Internal Temp?

I have used APC products for a while, but have never had occasion to worry much about temperature, living in Michigan. I am using a SmartUPS 750 in a new project in Sub-saharan Africa and I am learning...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2271 0 6
Latest Reply: AndyIPPO_apc

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Anonymous user
Anonymous user

How to check if Agent signals the OS to shut down

Powerchute Business Edition version 9.0.3.604 installed in Hyper-V 2016 core server. Agent service is running. Everything seems fine. Yesterday, we had a power-out and the system was shut down. When th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1508 0 3
Latest Reply: BillP

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