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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Console Port Server AP9302

Hi Guys, Just trying to configure a APC Console Port Server Model: AP3902. I have connected a cable from a port (port 16) Too a Cisco 3600 Series Router. When i attempt to connect to this router over t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2546 0 6
Latest Reply: EZ_Button_apc

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Anonymous user
Anonymous user

Need software for Back-UPS 325

When I turn my Back-UPS 325 on after a power outage; a LOUD, constant beep starts and keeps on sounding, even after 2 minutes! Is there a reason why this is happening, and is there a way to stop this? ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1005 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

How to read config.ini

Hello. I am new in charge of my company's UPS management including APC Management Cards. After making some changes to config.ini file through management card interface we still receive alerts that I th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
5234 0 11
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Windows Firewall Settings for PCNS

Hello, Could you please advise which port(s) I need to allow in order for PCNS to communicate between my server/windows firewall/and the AP9619? Thank you, D
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3206 0 7
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

SRT-5000 - Input voltage or frequency problem prevents switching to by...

Hi, We've started to receive the following events on one of our SRT-5000 devices. Nothing has changed at all with the connected load or the UPS itself. There was some electrical work carried out on sit...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1992 0 2
Latest Reply: Anonymous user

smargh_apc
Ensign smargh_apc

SRT1000UXI-LI - Firmware?

Hello. UPS P/N SRT1000UXI-LI - it's a li-ion model. Maybe this was how li-ion UPSes were named, before they started to be called the SRTL series? The SRTL series is listed as a product on the website, ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
848 0 0

2021-06-30

Solved
BillP
Administrator BillP Administrator

URGENT - Repair assistance needed - MATRIX 5000 failures

I have posted before on this issue, but it has become urgent. I need to speak with ANYONE that can assist with diagnosing the failures we are having on both APC MX5000xx units. One unit has a charger f...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2223 0 7
Latest Reply: BillP

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Anonymous user
Anonymous user

Smart-UP RT 5000 XL - PowerChute Basic

I'm trying to install PowerChute Basic Edition on a server. The UPS has a Network Management Card but when installing the software it looks for a com/usb port. How can i make it use the network card? T...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2067 0 10
Latest Reply: BillP

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Anonymous user
Anonymous user

start up server after 30 minutes from power returns to ups

Hi I have Smart-UPS RT 10000 XL, Model Number:AP9631 and Firmware Revision:476.18.W. I use PCNS v4.2 to shutdown the server when no power. Could you help me: 1- How i can start up server after 30 minut...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1114 0 3
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Console Port Server

After enable the the shadow file, root password wont work, i used the following steps: 1)touch /etc/shadow 2)adduser boo 3) vi /etc/shadow -then i edited the file so that root, boo, tomb.. however i fo...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
805 0 3
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Managing the Management cards

Hi Everyone, I currently had 13 locations with UPS systems containing one management card (AP9619). When I make a change, I have to re-configure 13 cards. Is there an easier way to manage the managemen...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1248 0 4
Latest Reply: BillP

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