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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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TrueBlueAK
TrueBlueAK

How to enable SmartConnect

We recently purchased a APC smart-ups 1500. I have it online and have joined it to my account on smartconnect.apc.com. However, I'm getting a message stating, "Cannot remotely control the UPS device'...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3155 0 10
Latest Reply: LLBCJOSH

UKGAPC
UKGAPC

EOL / Discontinued PDU

We are planning an enterprise wide hardware refresh and need a reference to determine which PDUs are EOL/Discontinued and should be replaced
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
439 0 1
Latest Reply: Teken

SSCIT
SSCIT

Problem with registration

Hi, I have just taken delivery of 12 UPS units and I have set up the first one and I ma trying to register it on the seb site but am having difficulties. It is connected to a VLAN in our network th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
342 0 0

2025-03-27

SomeAPCuser
SomeAPCuser

Set daylight savings through CLI

Is this possible? I see where it can be set through the web UI and would like to perform the same function but through command line. After looking through the CLI documentation it didn't seem to be a f...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1017 1 2
Latest Reply: schneiderelectricups

BenBen
BenBen

Latest firmware for AP9619 on Symmetra LX 1-phase

Hi I need the latest firmware of AP6919 on a Symmetra LX 1-phase UPS. The existing firmware is SUMX v3.9.3 and it can not communicate with UPS. I have another one like that, but I don't know how to ge...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
645 0 1
Latest Reply: Teken

JoeMartino
JoeMartino

UPS sending alerts UPS: The battery power is too low to support the lo...

Hello, We have an APC x 1500 UPS that is continuously sending the above alerts. However, when you go onsite it shows the batteries 100% charged and only a 34% load being drawn from the UPS. Any ide...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
302 0 1
Latest Reply: Teken

ramiller
ramiller

Adding APC Smart-UPS XL 48V to Smart-UPS 3000 XLM

I have a Smart-UPS 3000 XLM and 2 APC Smart-UPS XL 48V modular units. I can see the status of the Smart-UPS 3000 but it doesn't show the extra batteries. How do I get it to see the modular units I ha...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
266 0 1
Latest Reply: Teken

Solved
Anonymous user
Anonymous user

Replacement battery for SUA3000

Hi. We have a Smart-UPS 3000 whose "replace battery" light is on. I'm trying to find the right replacement battery, but the battery selector on the APC site isn't helping. When I type in "SUA3000" a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2241 0 5
Latest Reply: Teken

JoBav
JoBav

Mass configuration for AP9641 using tftp

Hi all,i'm trying to deploy the config to our NMC 3 FW: 2.5.4.4 via DHCP / tftp.According to the NMC 3 User Guide from 03/2023 there is an option to upload the config.ini to the NMC via tftp.I've set u...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
278 0 0

2025-03-26

bombus
bombus

SMT750IC + SmartConnect + Data Center Expert 7.2.0

Have a good day ! I planning to order SMT750IC and connect it to Data Center Expert 7.2.0 i already have. Is it enough to buy SMT750IC as it is or should i order AP9640 as addon ? (Sure i want to avoid...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
194 0 0

2025-03-26

O.Bode_Adewuyi
O.Bode_Adewuyi

Resetting UPS Network Management Card and Reconfiguring the IP address...

Hi,I work in a power systems laboratory, and we have multiple APC smart UPS model SRTL2K2RM1UNC installed and in operation with the IP address for each UPS configured manually through the display scree...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
561 0 1
Latest Reply: Teken

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