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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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tom-gonzalez
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Data Log Graphing on NBRK0250 not working after upgrade to 7.1.8

Data Log Graphing on NBRK0250 not working after upgrade to 7.1.8. When I click on Logs / Data / Graphing I get blank graph (see attached) When I click open in new window, nothing happens. This worked...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
583 0 4
Latest Reply: Teken

Informational
JLehr
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Simplify your IT Infrastructure with DCIM free trial

Do you know when your last UPS firmware update was? How about who last accessed your IT rack space? DCIM holds the answer.Hear from Kevin Buss and get started today to experience our full DCIM capabili...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
552 0 0

2025-02-13

Solved
asanchezUA
asanchezUA

Smart-UPS SRT 5000 Cartdridge not installed after self-test

Hi everyone, I have a Smart-UPS SRT 5000 that reports Cartridge 1 not installed and then installed after running a self-test. The Cartidge is new and was installed last month. Any ideas? Thank Yo...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
509 0 2
Latest Reply: asanchezUA

Solved
Musta
Musta

SURT8000XLI RBC LED Fault

Hi I have replaced the internal Batteries for SURT8000XLI UPS with Genuine RBC140, at power outage the LED indicator goes to 25% immediately while the UPS sustain the load for 12 min so i need a soluti...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
433 0 1
Latest Reply: KarimEissa

Solved
Simon410067
Simon410067 /html/rank_icons/SE-Employee.png

ACRD301S Low Superheat Alarm

  Low superheat alarms keep sounding at the site, how to solve it?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
590 0 2
Latest Reply: SergioGonzalezQ

GH
GH

SMC1500 is displaying

Hello there. Can you assist me in figuring out what this information displayed on my SMC1500 with beeps means—G.OO?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
267 0 1
Latest Reply: Teken

Solved
avecchio
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Symmetra LX16000 XR Frame error E0

I have a older 3P LX16000 with 1P 240v output - configured n+3 (4/5 power modules 4/4 Batteries) with an XR Frame SYAXR9B9I (9/9 Batteries) - 2 x SYMIM5 513 / 602 & AP9641 NMCv3 05 sy v2.5.0.3 aos ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
688 0 2
Latest Reply: avecchio

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roobo_apc
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SMX1500RMI2U hissing noise - normal?

Hi,I have a brand new SMX1500RMI2U (Australian 230 volt version). It's silent when just plugged in, but makes a hissing noise when turned on. I originally thought it was a leaking battery, but after li...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
5037 0 24
Latest Reply: pgoovaerts

Solved
medelman_8306
medelman_8306

We are experiencing communication issue between the ICB (interface Car...

We are experiencing communication issue between the ICB (interface Card Box) and SRV UPS in the TWO MDC. Allow me to explain the situation: The UPS's part number is SRVPM6KRIL, and it contains a MODBU...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
674 0 1
Latest Reply: KarimEissa

Solved
SirGuy
SirGuy

APC Symmetra LX error "Bypass Relay failure" in Maintenance Mode

We are trying to put the Symmetra LX into Maintenance mode to change the IM. When we enter maintenance mode, the error "Bypass Relay failure" occurs right after setting the Maintenance Bypass switch. I...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
777 0 1
Latest Reply: KarimEissa

Solved
PiotrJakubczyk
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Symmetra PX 20/40/48/80/96/100/160 kVA modbus

Hi Symmetra PX is entirely new product or it have Modbus similar to other SE UPS devices? I'm searching Modbus template for Ecostruxure Building Operation and it would be useful to know if maybe I ca...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
675 0 1
Latest Reply: KarimEissa

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