Resetting UPS Network Management Card and Reconfiguring the IP address all the time....

[O.Bode_Adewuyi]

Hi,

I work in a power systems laboratory, and we have multiple APC smart UPS model SRTL2K2RM1UNC installed and in operation with the IP address for each UPS configured manually through the display screen on each UPS. I have two crucial questions:

1. Why is it that we have to reset the Network Mangement Card on the UPS and reconfigure the IP address before we can log into the APC/Schneider device management website/portal? We have reset the username and password as directed in the instruction manual, but we have to go through the process of resetting the NMC all the time before we can log in.

2. I would like to have credible hints on the process of establishing communication between the UPS (devices) and a server PC through ModBus TCP/IP for remote monitoring and control of the UPS operation.

Thank you in anticipation of your expert advise 

[Teken]

Show me the logon page you’re trying to access. As it sounds more like you’re trying to use the APC Smart Connect Cloud Hosted Service?!?

If this is indeed the internal NMC 3 webpage show me the login page and after you access the same and screen capture the top banner page.

If we assume for now you’re trying to access the local NMC 3 internal webpage. The first question you need to ask yourself is why are using a Static IP Address vs a reserved DHCP Address that’s locked to the MAC Address???

If you decided to use a Static IP Address is it outside of the DHCP Pool?!? Have you validated the same IP Address is not in conflict with another network device having the same?? 

There are dozens of things that need to be considered in a basic flat network.

Never mind a real enterprise network such as OOB, VLAN, 802.1X, Port Security & Authentication, Radias, Firewall Policies etc.

Show me the NMC Network & About Tab. Lastly, have you created a new Administrator User Account if so what are the results?!? 

Questions Ask . . . 👍