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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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BillP
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Serial port communication

Hi, i had an APC smart Ups 1500VA LDC230v with serial port, i needed to replace it and the new UPS has configurated the USB port, how do i restore the configuration on the serial port?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
928 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Adding a second AP9626 to a Smart-UPS 5000 RM

The step-down transformer attached to our Smart-UPS 5000 RM starting making failing fan noises so I have installed a replacement AP9626. Can I just plug the new one into one of the available 208V outle...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
925 0 2
Latest Reply: Anonymous user

Solved
MarkC_apc
/html/rank_icons/Commander.png MarkC_apc

SMX2000 high battery temp fault

I recently purchased a new battery pack for this unit. It started fine - I left it for an hour or so. When checked back, it was alarming and had thrown a "high battery temperature" fault. I shut it ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
5507 0 11
Latest Reply: MarkC_apc

Anonymous user
Anonymous user

SRT 5000 outlet group power on problem

Hi, I have set option Min Return Runtime on a one of outlet groups on my UPS SRT 5000. But it doesn't work. UPS still continued to turn on outlet group based on option Power On Delay.1. How the UPS cal...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
798 0 0

2021-06-30

Anonymous user
Anonymous user

SUA5000RMI5U BATTERY DISCONNECT ERROR

Hi, We had a Smart UPS 5000 VA which was not used for almost 1 year. When we recently tried to use it, the UPS was not responding and did not start up. We replaced the batteries with a new one and th...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
551 0 0

2021-06-30

Anonymous user
Anonymous user

Does the SURT line need derating if operated continuously from battery...

I know the SURT line (specifically the SURT6000XLIX547 is what I am deploying) has double conversion, so whether running on AC input or battery input, it is always converting the input to the +/-400VDC...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
580 0 0

2021-06-30

Solved
Anonymous user
Anonymous user

Accidently switched off Symmetra LX Unit. Forced it into Bypass mode. ...

Soooooo, I accidentally bumped the "System Enable" switch and powered off our APC unit. Quickly switched it back on and waited but our equipment were not powering back on. Had to force into Bypass mode...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4991 0 7
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

SURTD5000XLI - No Network - No Serial

Hi I have an APC RT3000 (I think), model number is SURTD5000XLI. My work place was throwing the device away due to a replacement cycle, not due to fault. The device powers up and from looking at the ma...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1655 0 5
Latest Reply: MarkC_apc

Solved
BillP
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SURT10000XLT Battery Constant

Anyone have the constant? We just replaced batteries and need to reset it.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1019 0 2
Latest Reply: Anonymous user

BillP
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Earth leakage current

Hi, I`m having 2 set of Smart-UPS RT 10000VA 230V in my server room, its about 7 years old, and just did a health check with APC, said everything alright. I have RCCB protection for the UPS also, the ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
655 0 0

2021-06-30

Solved
Anonymous user
Anonymous user

RT5000 serial setup

Hi all, We're trying to get our RT5000 smart UPS's networked. We cant find what their IP addresses were because the MAC address for the network card is printed on the circuit board and cannot be safely...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1567 0 5
Latest Reply: Anonymous user

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