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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Unable to manage PCNS

Hi, I just install PCNS on two computers, with one in Windows 7 no problem. With the other in Windows XP MCE French SP3, no problem during the installation, but after I'am unable to access the Login Pa...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3021 0 14
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

email test works, but not notifications

Hi, I h ave an x3000 ups with the network management card v2. firmware v5.1.3 I've set up the email, and it sends test emails fine, I receive them. But I don't get any notifications. I've tried changi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1440 0 7
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Shutdown software for Server 2008 R2

I have an APC SUA 1500XL and I would like to connect it to my Windows Server 2008 R2 server to shut it down in the event of a power failure. The UPS has a USB port. I understand for version R2 software...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1869 0 6
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Software for Backup ES550VA

Hi, Computer crashed. Got a new one. Cannot find software for my USP unit. Have been searching this site and can't seem to find anything that helps. Where can I download the software? Thanks!
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
816 0 2
Latest Reply: Anonymous user

Anonymous user
Anonymous user

PowerChute Installation problems on SMT series of UPSs

I was installing PowerChute Business Edition version 9.0.1 on SMT1500, SMT1500I and SUA1500GB.The first installation worked fine. The computer was finding automatically the UPSs via USB connection and ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
842 0 0

2021-06-30

Solved
Anonymous user
Anonymous user

PCBE V8.5.1 Cannot Fine SMT750 Connected Via USB

Hello, I have several dozen APC UPSs in service. Those that are configured with a serial cable virtually never have communication problems with the systems. Those that connect via USB are very hit or m...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
929 0 2
Latest Reply: Anonymous user

Anonymous user
Anonymous user

PHP Version on Network Shutdown Module Software

The current Network Shutdown Module version is 3.05 build 14. According to the release note, the PHP version for this is 5.2.8. According to report from NetSpi, a Information Security Consulting, there...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
827 0 0

2021-06-30

Solved
Anonymous user
Anonymous user

Reset Mgmt Card to factory IP settings so Device IP Wizard works?

We have a lot of UPSes that have incorrect IP addresses on the mgmt card (because they have been shipped around different sites). Consequently I cannot communicate with them as all our sites have uniqu...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2748 0 8
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Multiple UPS’s connected to one server for monitoring only?

Hi, New to forums and I wonder if anyone can help? for our comms racks we have four ups’s 2 x 1500’s and 2 x 1400’s, I’m unable to install or connect the UPS’s to the comms equipment so I have built a ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
902 0 3
Latest Reply: BillP

Anonymous user
Anonymous user

Do I need any upgrade?

Hello We have two Symmetra LX 3phase-1phase installed. I cannot find any firmware at apc site. How can I update firmware at managment card or intelligence modules? What components are updatable? Some...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
580 0 0

2021-06-30

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

problem with security certificate

i'm using powerchute business 9 (agent only) with one smart-ups SUA1000I and i'm getting a certificate error every time i open powerchute. i can continue by clicking "Continue to this website (not rec...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1126 0 5
Latest Reply: Anonymous user

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