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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Super_visor_apc
Super_visor_apc

APC Symmetra PX 160kVA Computer Interface, what kind of cable i must h...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
787 0 1
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

ups not giving backup power after grid fails

UPS not able to provide to output after main source power failure, There is no any error of Battary. battary shows 100%. what could be the reason ?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
715 0 3
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Static Switch Issue

Hello,Im installing a 80KW PX UPS, but when starting is showing an error: "Bypass Switch Module Removed" but the static switch is there :/, i have same issue with 2 different UPS both of 80KW, maybe so...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
989 0 2
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

removing the static switch bypass module.

hello everybody.I would like to know what will happen if I remove static switch bypass module when the ups( symmetra px 160) is on?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1084 0 2
Latest Reply: BillP

BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

APC Symetra UPS 250/500 KW

Any one with the idea how to resolve " Power module Communication to MIM Error" issue. Secondly When both the MIM and RIM cards are installed and when i turn on the UPS, UPS goes to inquiring mode and ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
537 0 0

2021-07-12

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Galaxy 5500 internal communication fault

Hi All,i have a problem in UPS Galaxy 5500 60 KVA (G55TUPSM60H)there is alarm appeared "" Internal CAN communication fault "" lrGyviOHcLIDD8CDb5Giig%3D%3D&Rest-Api-Key=d3Bhc3F1aWw6NjM3MzU2MWEtNzYzM...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1073 0 1
Latest Reply: BillP

BillP
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G3HT30KHLS CLA with 3rd party batteries Cabinets

Hello, could you tell me, if the Galaxy 3000 model G3HT30KHLS, support 2 battery cabinets with 32 x 12 V 100 Ah batteries each one? So, in total will be 64 batteries 12 V 100 Ah. Thanks.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
528 0 0

2021-07-12

Solved
Tp71_apc
/html/rank_icons/Crewman.png Tp71_apc

Silcon 40kva

My customer has a Silcon 40kva ups (208v). He called up a couple of weeks ago saying he had a problem with his ups. He told me he smelled something burning and thought it was the ups so he just closed ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
784 0 2
Latest Reply: Tp71_apc

Solved
BillP
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SUVT 400Volts

Good Day, I am trying to find out if the 30KVA VT 400volts can be used with 60hz freq? would it give out 60hz? the manual is saying it will use it on the input but not the output
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
640 0 1
Latest Reply: BillP

Solved
Ratso_apc
/html/rank_icons/Crewman.png Ratso_apc

Symmetra PX & Serial Shutdown

Greetings -I recently inherited a small data center with a Symmetra PX 80kW (208V 3PH). While I have over 15 years experience with the Smart-UPS line, this is the first Symmetra I've had.I'm trying to ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
753 0 1
Latest Reply: Ratso_apc

Solved
wellychan_apc
/html/rank_icons/Crewman.png wellychan_apc

RCD trip during ATS switch to source B

My ATS SU044-1.source A connects to UPS A then A/C socket A;source B connects to UPS B then A/C socket B.UPS A suddenly went down due to hardware error (Smart UPS 3000 RM XL all LED flash); Both RCD of...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2350 0 5
Latest Reply: BillP

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