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This was originally posted on APC forums on 3/26/2018
Hi there,
Im having a very uncommon issue with the KVM and the PDU connection. They're connected via serial cable and both have access to the network, we want to manage the PDU using the KVM user interface but it keeps disconnecting the PDU when we try to turn on/off some outlets. When we establish the connection, it last for about 20~30 seconds, in this period I can manage all the outlets, but after that time it just disconnects, without showing any message or error and nothing appear in the log tab.
I've already updated both firmware and changed the cable but it keeps doing the same.
I added some prints of the user interface when it is connect and when it disconnects.