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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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claudio.joao_apc
claudio.joao_apc

Smart UPS Vertical -> Horizontal

Hello everyone,I have a client that has a smart UPS (tower model SMT3300i) that will - finally - getting everything into a separate room and into a proper rack.So my question is: can I install these AP...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1121 0 0

2021-07-28

Solved
RangerBob_apc
RangerBob_apc

Can we use a SURT 8000XLT in a 240/415 50hz building

I need a definitive answer to this. A contractor has installed several SURT 8000XLT in cabinets located in buildings that are powered by 240/425 50 hz. They are not wired up yet. When I look at the spe...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1310 0 3
Latest Reply: BillP

Solved
pcerna_apc
pcerna_apc

Testing 1500 VA Battery

We would like to use a amp/hr tester on our 1500 VA batteries. What type/brand of battery tester should we use?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
5341 0 5
Latest Reply: MarkGinger_apc

Solved
dahuafschmied_apc
/html/rank_icons/Crewman.png dahuafschmied_apc

Smart-UPS X 750VA annoying noise

hi,can someone confirm that this kind of UPS (SMX750I) make this annoying noise (hear attachment) by design?it was exchanged by apc today but the new one did it as well.markus
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
8926 0 20
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

SMX3000RMHV2UNC - A battery bus soft start fault exists.

Hi AllHad this error on the UPS and I'm hoping for some help please?The UPS has a manufacture date of 9th Aug 2014 so i hope will be covered by the 2 year warranty.Logs are attached.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3285 0 3
Latest Reply: BillP

MarkC_apc
/html/rank_icons/Commander.png MarkC_apc

Repair torn control panel ribbon cable

I used the following steps to repair a ribbon cable that had been ripped from the control panel circuit board;1. Cut the torn end of the cable square. Be careful not to remove so much that the cable w...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2111 0 0

2021-07-28

BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

SUA1500I flashing lights srror

Hi,The last week I've been getting intermittent errors on both my two SUA1500i UPSes. It's true we've been having some significant mains power issues during this time. But I can't work out if this is a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
990 0 0

2021-07-28

dudleychidziva_apc
/html/rank_icons/Crewman.png dudleychidziva_apc

Smart-UPS SRT 10000 - In bypass in response to an internal hardware fa...

Above UPS which was installed around May/June 2015 started to go into bypass mode some days ago. Other times I find unit completely off in the morning and have to switch on manually. From event logs i ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1666 0 0

2021-07-28

Solved
dudleychidziva_apc
/html/rank_icons/Crewman.png dudleychidziva_apc

UPS: In bypass in response to an internal hardware fault.

Hi, I'm coming to the office a few days now and everyday i find the UPS is off. When i switch in on and check the logs, the below is some of what i find: Event Log 11/26/2016 06:04:23 Device UPS: By...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3966 0 1
Latest Reply: BillP

Solved
Evgeny_apc
/html/rank_icons/Crewman.png Evgeny_apc

There are always events :UPS: In bypass in response to the bypass swit...

Video work in this state </p> <table border="0" cellpadding="0" cellspacing="0" width="100%"> &am...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3464 0 1
Latest Reply: Evgeny_apc

Solved
Break16_apc
Break16_apc

Brand new SRT2200RMXLI dead on arrival?

hellotoday we received our brand new SRT2200RMXLIbut it seems the device is dead?we get the following messageMdRMGDpzwYkCDB73V3Q9JA%3D%3D&Rest-Api-Key=d3Bhc3F1aWw6NjM3MzU2MWEtNzYzMC00OTc5LTkyMTAtOT...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2370 0 4
Latest Reply: BillP

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