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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

Powerchute Network Shutdown 4.4.1 with Datacore

Hi, I'd like to have more information how to configure PCNS with 2 UPS connected to 2 Esxi hosts. I chose the Advanced UPS configuration because 1 UPS is connected to 1 Esxi host in 2 sites. The hosts...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1973 0 2
Latest Reply: Anonymous user

Solved
franciscosantana_apc
/html/rank_icons/Crewman.png franciscosantana_apc

UPS Network Management Card 2 Lost Communication with UPS

Hi! After a firmware update no AP9631, receive the information on my UPS RT 10KVA: Loss of communication with the UPS. How can I downgrade this firmware?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2409 0 4
Latest Reply: Anonymous user

fgasimzade_apc
/html/rank_icons/Crewman.png fgasimzade_apc

ACRD101 Supply Air Set point is not being maintained

Hello everyone, If I set up Supply Air Temp to 19 or 20 on our ACRD101, the web interface shows that the Supply Air Temp is 16.5 or 17C, seems like it does not maintain the level I set up. Is it normal...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1224 0 2
Latest Reply: fgasimzade_apc

MartinDoed
/html/rank_icons/Crewman.png MartinDoed

HTTPS ERR_SSL_VERSION_OR_CIPHER_MISMATCH

Hi, I was able to successfully to upload SSL certificates to my APCs (AP9631) created with NMCSecurityWizardCLI.exe. However when I try now to access via https I get this error: ERR_SSL_VERSION_OR_CIPH...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3655 0 1
Latest Reply: Matt-B

Anonymous user
Anonymous user

Need Older Firmware

I need an older firmware version for a AP9617 NMC. Version apc_hw02_aos_355.bin. Where do I find it? Thanks.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1069 0 2
Latest Reply: Anonymous user

Anonymous user
Anonymous user

PFC Failure

Hi all - looking to know if this is fatal? Smart-UPS X 3000PFC Failure Have tried a "brain dead" to no avail. Downloaded the support logs (attached)
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1680 0 3
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

APC 8653 vulnerability

Our InfoSec team has highlighted a security vulnerability in our AP8635 running code 6.8.0, with the following detailsSSL Certificate Signed Using Weak Hashing Algorithm:The remote host allows SSL/TLS ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4423 0 9
Latest Reply: BillP

Solved
daniel571_apc
daniel571_apc

Symmetra RM with AP9606 Comminucation Issue??

Hello,I have a Symmetra RM that has the Web/SNMP Management SmartSlot Card (AP9606) installed. I can communicate with it VIA Telnet, but not HTTP or HTTPS. I was able to communicate with it in the past...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2202 0 3
Latest Reply: EZ_Button_apc

BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

SRT 6000 Bypass not in range ; distorted wave form

HiI am facing issue in newly installed UPS SRT6000. It is showing ''Bypass not in range ; distorted wave form'' at every swithching. I have check the logs the voltage and frequency is OK and with in ra...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1538 0 0

2021-07-29

Solved
ncohen_apc
ncohen_apc

SURT10000RMXL Sudden Output Power Off

We had a problem yesterday with our Smart-UPS RT10000 RM XL UPS - the output power turned off and then on 3 seconds later - and I am struggling to find a full explanation. Aside from the off and on me...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2037 0 1
Latest Reply: BillP

Solved
tstrip007_apc
tstrip007_apc

Smart-UPS RT 10000 XL

I have two Smart-UPS RT 10000 XL's with transfer switches. I am not a power or UPS expert. The issue I have is that whenever there is a surge the units just shut down instead of using the batteries. So...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2934 0 1
Latest Reply: mitsmith_apc

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