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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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arthayner
arthayner

9 Pin Serial Interface Port to USB cable to connect Back-UPS Pro 650 U...

Is there a 9 Pin Serial Interface Port to USB cable that will allow me to connect a Back-UPS Pro 650 UPS to a Windows 10 or 11 computer? I tried connecting a OIKWAN USB to RS232, USB Serial Adapter ca...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
663 0 0

2024-01-21

Solved
Anonymous user
Anonymous user

How to reset Smart-UPS 1500 XLM to factory defaults

Greetings,I have several Smart-UPS 1500 XLM that are used to power my network equipment in the different buildings at my company. They work well.I have these network and SNMP enabled and monitored by S...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3693 0 2
Latest Reply: alpha_kilo

yagomoon
yagomoon

Firmware downloaded. Wrong Hash?

ello, According to the instructions on how to update the Firmware of the SRT series Smart-UPS, it is recommended to verify the Hash of the downloaded Firmware. https://www.apc.com/us/en/faqs/FA279197/ ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
378 0 0

2024-01-20

kelvinchanswann
kelvinchanswann

Smart-UPS 5000: "The battery power is too low to continue to support t...

Hi there, after changing the batteries in late last year, the UPS still got the error of "The battery power is too low to continue to support the load". Not sure what to do. Appreciate with anyone can ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
816 0 4
Latest Reply: dpierce4776

kirank47
kirank47 /html/rank_icons/SE-Employee.png

SINGLE PHASE -3-PHASE PDU

Hi, We are added the single phase PDU, when Power up -it will accepts only 3 phase power , Please check and confirm. (Easy PDU EPDU1232MX7403-L) Thanks Kiran
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
590 0 0

2024-01-18

gKIM
gKIM

if UPS is turned off, how do we know?

Hi,our warehouse got UPS for network devices, and I heard that if UPS is failed then I have to change to BYPASS.but then how do we know it fails ( especially when we are not on site like at night)?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
495 0 2
Latest Reply: Teken

Pass_lake
Pass_lake

Problem with conext sw 2524. Possible relay

I have two sw 2524 inverters. When the sun goes down, the inverter switches to battery until the batteries drain and then the unit shuts off, around 2;30 or 3am. I can reset it and the batteries charge...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
465 0 0

2024-01-17

PeSt
PeSt

AP 9630 show all 0 mac address

Hi, network MGMT cardr doesn't communicate via IP: Schneider Electric Network Management Card AOS v7.1.2(c) Copyright 2023 All Rights Reserved Smart-UPS & Matrix-UPS APP v7.1.2-------------------...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
519 0 1
Latest Reply: Teken

ISLANDBIEW
ISLANDBIEW

Just purchased Back-UPS 1500VA - HOW DO YOU GET TO SETTING THE ENERGY...

I got to the energy settings about 4 hours ago, now I can't get to them. The software I downloaded seems to be full of "bugs".
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
464 0 1
Latest Reply: Teken

Sveinung
Sveinung

Smart-UPS SRT 10000 - An internal UPS communication fault exists.

Hi, I'm having issues with a fairly new Smart-UPS SRT 10000. This is from the event log: Number Date & Time Event Code Event 1 12/22/2023 23:26:11.412 154 Interprocessor Communications Fault ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1005 0 1
Latest Reply: Teken

wallacebrf
/html/rank_icons/Crewman.png wallacebrf

APC NMC3 Support Contract for Smart-UPS

I have purchased several seats of SWNMC3SU-3Y-DIGI for my AP9641 network management cards. back in the summer APC released a FAQ on the support contracts. it indicated in the third quarter they would ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
920 0 2
Latest Reply: wallacebrf

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