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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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adnancew
adnancew

APC Symmetra PX 80KW 3phase UPS NMC1 AP9617 could not update firemware...

APC Symmetra PX 80KW 3phase UPS NMC1 AP9617 could not update firemware from 3.3.1. to 3.9.1
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
651 1 1
Latest Reply: BillC1

Solved
Anonymous user
Anonymous user

AP9617 NMC1 card in Symmetra 20K UPS - needs firmware upgrade

Hi, I have a Symmetra 20K UPS (single rack), with an NMC-1 card (AP9617) in it. I need to upgrade the firmware in this device because the UPS is showing as not communicating. The NMC-1 card is at AOS v...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1333 0 2
Latest Reply: BillC1

AvailablePack787
AvailablePack787

PDU Firmware recommendations

We have relatively new PDU 7900Bs. One from 2022 running AOS 7.0.4 and our new 2023 models are running v1.5.1.1 When I go to product software downloads its not clear to me what the firmware is. I s...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
570 0 1
Latest Reply: Teken

lkinser
lkinser

SMTL1500RM3UC storage when not in use

SMTL1500RM3UC, do you need to disconnect the battery when theSMTL1500RM3UC is being stored and not in use.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
538 0 1
Latest Reply: Teken

Solved
Anonymous user
Anonymous user

location for Visio stencils for download

I was working on a Visio design for our data center and was wondering if there was somewhere APC had stencils available for download?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3278 0 3
Latest Reply: Streamline-1

Lesren
/html/rank_icons/Lieutenant.png Lesren /html/rank_icons/EcoXpertMasterLeaf.png

Battery lifetime exceeded.

Hi. After replacing the battery in the SRT 2200, an accident appeared on the device screen, the battery needs to be replaced. The web interface also displays this error (in the attachment). Calibration...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3432 0 8
Latest Reply: Teken

Solved
mrfixit_apc
/html/rank_icons/Ensign.png mrfixit_apc

Cannot connect over HTTPS to AP9630 with Chrome

I have had my Smart-UPS 1000 (SMT-1000i) UPS with an AP9630 Management 2 Card configured and working for a while now and access it via HTTP or HTTPS (I have installed an SSL Certificate). However, usin...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
10861 0 24
Latest Reply: TimDeleon

ibrahim1
ibrahim1

my ups BX500CI give me alarm 3 beeps

my ups BX500CI give me alarm 3 beeb every 10 minutes what is this meaning
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
478 0 0

2024-03-31

allan_absaconit
allan_absaconit

Error registering with the Network Management Card(s)

Hi, New APC Smart-UPS X 1500VA/1200W Rack/Tower with UPS Network Management Card 3, makes this error, l've tried with a new SSL certificate, with and without HTTP and HTTPS, no difference - Can anyon...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
683 0 1
Latest Reply: dpierce4776

OliverR
OliverR

Galaxy VS 15kW Firmware Upgrade?

Hi,we got a Galaxy VS 15kW last year and I don't understand how and what i have to supply with the latest firmware, as the UPS is somewhat different from the small older UPSs we've had up to now.I am m...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1169 0 0

2024-03-28

Solved
stryker409
/html/rank_icons/Crewman.png stryker409

SMT1000 Does Not Automatically Power On After AC Resumes

Hi all, The subject says it all. I have a SMT1000 that does not power back on automatically after it has drained and AC power resumes. The power button must be pressed to turn it back on. Here is ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3096 1 3
Latest Reply: stryker409

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