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APC UPS Data Center & Enterprise Solutions Forum

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Andi3

APC UPS SRTG192XLBP2 Monitor EEPROM error 18A-01

this ups got an error "Monitor EEPROM error" with code 18A-01

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

94 0 1

Latest Reply: Teken

DinithSithunaash

Not able to login with the default credentials after reset also

Hi I am not able to reset the password for my switch (http://15.37.171.76/). I used the username: apc, password:apc. I tried to reset the switch by pressing the reset button. After a hour also tried,...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

89 0 0

2025-08-13

Solved

BillP

Pcns USer Apc Lockd out

Hi its my first time to use Pcns 4.2 trough Vcenter- OVA file I alread load the Ova from Apc, i loged in and tried setup my servers, login using web interface :https://10.10.20.1:6547, but since some ...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

11091 0 5

Latest Reply: DinithSithunaash

Allan_B

Opportunity Registration Form – Product Selection is a Partner Nightma...

The product selection section in Schneider Electric’s Opportunity Registration form is not partner-friendly at all. It’s filled with internal codes, cryptic abbreviations, and system jargon that only m...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

74 0 0

2025-08-13

Solved

ocgltd_apc

SMART UPS 1000 slow to fully recharge

I have a 1yr old smart-ups 1000 which works fine. Yesterday we had our first extended power outage, and while run time and performance was great, I notice it's slow to fully recharge. After 24 hours t...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

98 0 1

Latest Reply: Teken

Solved

alec5valenzuela

Is AP9641 hot swappable in Symmetra LX 16000 Unit

Trying to upgrade an AP9631 NMC to a AP9641 in a Symmetra LX 16000 unit, is it safe to swap them out while the UPS is running? Thanks.

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

311 0 3

Latest Reply: Teken

APCUPS2025

enabling remote control if a device is on the network

Hello, is there anyway we can turn on "Enable-With Ctrl" for devices on our network if we have the IP address? most of them are at offsite locations. thanks Brian

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

87 0 1

Latest Reply: Teken

MorneMeintjes

MOXA to Structureware

Good Morning My client requires the MIB or DDF files for the below MOXA unit. Where can we obtain these files. Best Regards

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

98 0 0

2025-08-12

MorneMeintjes

PDPM277H Total Usage

Good Morning My client now require total power usage to be read from their PDPM277H. There is obviously from what I can see different FW on these units. It may also just be a setup issue. The Bel...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

101 0 0

2025-08-12

AMS1

Using SNMP, how can one reset 'upsAdvInputLineFailCause'

Hi, Our APC unit is periodically performing a self-test. Our monitoring software is interpreting this as a power failure and reports it. Does the upsAdvInputLineFailCause ever get cleared? I'd like...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

71 0 0

2025-08-11

jfpeguet

Upgrade to last version for RDPU AP7853

Dear support, I ‘d like to upgrade this model : RDPU AP7853. Currently version is this one: The last version has been downloaded : apc_hw02_aos394_rpdu_393 Unfortunately upgrade fails : And...

APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum

95 0 0

2025-08-11

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