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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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Anonymous user
Anonymous user

The snmp message "The UPS batteries are discharged" meaning?

Hi, I'm brand new here. I'm tasked with monitoring about 500 SUA1000RMU2U's (and some similar 1500's). I commonly see errors like "The UPS batteries are discharged." In my thinking this would mean that...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
6063 0 3
Latest Reply: david.harfst

juergen1
juergen1

AP7951 Switched Rack PDU, Communication lost Error

Hi, i have some AP7953 with firmware rpdu v3.3.3, aos v3.3.4 and rpdu v3.7.0, aos v3.7.0 - all are working as expected. After a firmware update to 392, 393 there are Communication lost Errors. I can't ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
506 0 1
Latest Reply: Teken

cyberwasp
cyberwasp

Data cable

Can anyone tell my if I can get a longer data cable somewhere. I like you use a second APC 1500 to monitor my Synology nas but it not that close. TIA
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
538 0 1
Latest Reply: Teken

fu
/html/rank_icons/Crewman.png fu

SRT 1013 Serial Cable to Upgrade Firmware

I'm trying to upgrade the firmware on a SRT5KXLT id: 1013 from firmware version 4.0 to 15.1.When the UPS was first connected to my laptop, via USB A -> USB B, it worked but my laptop froze as soon a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1627 0 6
Latest Reply: fu

12Connect
12Connect

AP7820B

12Connect has 2 pcs AP7820B in use on a windpark. Both devices are pingable but I can only login to one of the devices. Apparently something wrong with the FW. I plan to go there to update the FW on lo...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
473 0 0

2024-06-12

ryandkey
ryandkey

Do I need to place a SRT3000RMXL into bypass when replacing a battery?

I am trying to determine if I need to place a SRT3000RMXL into bypass mode before replacing the internal batter on the primary UPS unit (not the expansion enclosure). My understanding is it is hot swa...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
921 0 1
Latest Reply: dpierce4776

fdesfosses
fdesfosses

updates.apc.com certificate expired

hi guys, i am using powerchute personal edition 3.1, i have in my log file error messages about cannot create ssl/tls channel with you, when looking up, the side updates.apc.com certificate is expired....
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
459 0 0

2024-06-11

MAC_HMMH
MAC_HMMH

Smart-UPS X 1500 Firmware Update

I have a UPS running in my Datacenter that regularly gives the following error:"UPS: An internal UPS communication fault exists" Below are the details of the unit:Model: Smart-UPS X 1500Firmware Revisi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
786 0 3
Latest Reply: Teken

Solved
mrfixit_apc
/html/rank_icons/Ensign.png mrfixit_apc

AP9630 - web client no longer accessible

Hi,Just out of the blue the web client on my AP9630 card is no longer accessible. Also SNMP is down - my servers have lost conenction to the card, so they won't shut down if there is a power outage.I c...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
8819 0 25
Latest Reply: _eMA

Solved
luiz_slivinski
luiz_slivinski

SMC1500I-2UC - local web interface?

Hi Community Support team, We need to monitor APC UPS SMC1500I-2UC within our LAN. We are the managed services provider for the local airport. We need to know if the UPS has a local web interface lik...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1658 0 2
Latest Reply: luiz_slivinski

Johnnieivory
Johnnieivory

Looking for the correct part number for SMT1500RM2UC external battery ...

Trying to sift through all the model numbers and not finding the part number for this. Rackmount APC Smart UPS SMT1500RM2UC expansion battery. Can anyone help please?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
575 0 1
Latest Reply: Teken

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