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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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BillP
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SC620 How to connect when you don't have Db9 serial and which Powerchu...

Hello, I have several APC unit's, but the one causing me major stress is the SC620 with the Serial connection, I don't have a Serial port on my Laptop, I have a serial to USB converter cable but, just ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
679 0 2
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

dual UPS environment

I'm struggling to find documentation on configuring our new UPS units to work in the proposed method. We have 2x srt3000rmxli-nc (each with an additional 96v battery unit) and 1x AP4421 (transfer switc...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
802 0 4
Latest Reply: Anonymous user

Solved
BillP
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configure bn1500 using PowerChute Personal Edition

The user manual for PowerChute Personal Edition doesn't explain how to configure how long to let the system run on battery before shutting down. What attributes are configurable with the software? The ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
703 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Inverter Fault

Have 3 critical alarms present, what is the best course of action? Smart-UPS RT 10000 RM XL: UPS_IDEN In Bypass: Hardware Fault In bypass in response to an internal hardware fault. ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3275 0 1
Latest Reply: BillP

Solved
BillP
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Battery Cartridge RBC140 burnt jumper cable

Greetings, I appreciate your assistance about attached pictures for Battery Cartridge RBC140 burnt jumper cable that burn cable connector? what is cause of issue? it started burnt and smell of smoke? ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1164 0 2
Latest Reply: BillP

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BillP
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No fix found on your site for Changing settings on AP9619 Management C...

On a smart-ups Model # surtd5000xlt, I upgraded firmware to V3.72 on the AP9619 Management Card, to enable the e-mail notifications. I followed instructions for e-mail notifications but nothing worked,...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
655 0 1
Latest Reply: BillP

BillP
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Changing Batteries

I own a APC Smart UPS 5000 and the 16 hi rate 12v 5AH 20W batteries will be soon ready to be changed for new ones. I am wondering if I can connect 2 6v batteries in series with more Amp Hours to replac...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
455 0 0

2021-06-25

Solved
BillP
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UPS: The output has a short-circuit

Hello,Anyone experience UPS: The output has a short-circuit that commanded outlet groups to turn off when accidentally tripped the input cable?Should the ups would battery mode and not to turn off the ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4433 0 1
Latest Reply: BillP

Anonymous user
Anonymous user

APC Smart-UPS RC 2000 Fault LED

Olá a todos! O que esta combinação de luzes indica ao usuário e como proceder para resolver o problema? Hi everyone! What does this combination of lights tell the user and how do i solve the problem?...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
596 0 0

2021-06-25

Solved
Anonymous user
Anonymous user

Sudden Shutdown of new UPS SURTD3000XLI after 2 days running.

Good day I recive SURTD3000XLI 25-march-19 from local dealler in peshawer ZRK plant. today 8:00 am its gone shutdown suddenly all our DCS systems and PLC Shutdown but our electrical team save the run...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
574 0 1
Latest Reply: BillP

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

SMTP Not Working

For some reason SMTP configuration is not working for me. I am using Microsoft Office 365 and test mail keeps failing Can any one please help
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
3114 0 6
Latest Reply: Anonymous user

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