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BillNeville
BillNeville
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‎2025-10-08
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BillNeville
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Security Expert Live Events for a Single Door

IssueHow can I watch live events for a single door Product LineEcoStruxure Security ExpertEnvironmentSecurity Expert ClientCauseThe All Events Status ...
Knowledge Center icon_circle Building Automation Knowledge Base
1274 0 0

2023-08-07 10:16 PM

BillNeville
/html/rank_icons/Captain.png BillNeville /html/rank_icons/SUPPORT-rank.png

Changing a Doors Door Type based on Arm State of the Area

IssueThis is useful when you are disarming areas from a card reader as you can secure the disarming portion by requiring a PIN code, preventing somebo...
Knowledge Center icon_circle Building Automation Knowledge Base
1235 0 0

2021-09-01 01:53 AM

BillNeville
/html/rank_icons/Captain.png BillNeville /html/rank_icons/SUPPORT-rank.png

Assigning an OSDP Reader to an Elevator

IssueIn the Security Expert v4.3.285.42 (current release), there is an issue assigning an OSDP Reader to an Elevator. With the reader expander port Ne...
Knowledge Center icon_circle Building Automation Knowledge Base
940 0 0

2021-04-16 11:22 AM

BillNeville
/html/rank_icons/Captain.png BillNeville /html/rank_icons/SUPPORT-rank.png

Verifying if Windows Authentication is Enabled

IssueWindows Authentication must be applied consistently for Security Expert, SOAP, and Data Sync Service to work.Product LineSecurity ExpertEnvironme...
Knowledge Center icon_circle Building Automation Knowledge Base
1712 0 0

2021-01-10 04:08 PM

BillNeville
/html/rank_icons/Captain.png BillNeville /html/rank_icons/SUPPORT-rank.png

Security Expert Reader Formats are Greyed Out

IssueIt is not possible to change Primary or Secondary Reader Formats as they are greyed out.Product LineEcoStruxure Security ExpertEnvironmentSecurit...
Knowledge Center icon_circle Building Automation Knowledge Base
1323 0 0

2020-06-24 10:48 AM

BillNeville
/html/rank_icons/Captain.png BillNeville /html/rank_icons/SUPPORT-rank.png

Security Expert readers and displaying Mifare CSN

IssueCannot read Mifare CSN, using Security Expert readers, from customer's existing Mifare cards Product LineSecurity ExpertEnvironmentSecurity Exper...
Knowledge Center icon_circle Building Automation Knowledge Base
1519 0 0

2020-06-24 06:09 AM

BillNeville
/html/rank_icons/Captain.png BillNeville /html/rank_icons/SUPPORT-rank.png

Security Expert Databases Schemas

IssueRequest for database schemas for SecurityExpert and SecurityExpertEvents databases.Product LineEcoStruxure Security ExpertEnvironmentSecurity Exp...
Knowledge Center icon_circle Building Automation Knowledge Base
2616 0 0

2020-05-13 04:43 PM

BillNeville
/html/rank_icons/Captain.png BillNeville /html/rank_icons/SUPPORT-rank.png

Security Expert Reporting Service not Communicating with the Monitorin...

IssueCannot connect to, and send reports to a monitoring station through a reporting serviceProduct LineSecurity ExpertEnvironmentSecurity Expert Serv...
Knowledge Center icon_circle Building Automation Knowledge Base
1370 0 0

2020-03-19 11:07 AM

BillNeville
/html/rank_icons/Captain.png BillNeville /html/rank_icons/SUPPORT-rank.png

Locating the SP-C in the middle of the RS-485 daisy chain.

IssueAre there restrictions on the location of the SP-C on the RS-485 bus?Product LineSecurity ExpertEnvironmentSecurity Expert Controller (SP-C, SP-A...
Knowledge Center icon_circle Building Automation Knowledge Base
1753 0 0

2019-07-23 07:05 PM

BillNeville
/html/rank_icons/Captain.png BillNeville /html/rank_icons/SUPPORT-rank.png

Changing Security Expert readers from RS-485 to Wiegand

IssueA Security Expert reader that supports Wiegand and RS-485 is wired for Wiegand. It is not working. It only works on RS-485.Product LineSecurity E...
Knowledge Center icon_circle Building Automation Knowledge Base
2704 0 0

2019-07-11 09:52 PM

BillNeville
/html/rank_icons/Captain.png BillNeville /html/rank_icons/SUPPORT-rank.png

Security Expert controller is online but not fully functional

IssueSecurity Expert controller has Online Status, can be downloaded, can be pinged and the web configuration page can be opened but Health Status and...
Knowledge Center icon_circle Building Automation Knowledge Base
2774 0 0

2019-07-11 09:30 PM

Activity Feed
  • Liked Unable to log in to SP-C-WEB after firmware update for AdamSteele. ‎2025-09-11 05:48 AM
  • Liked User access with credentials when Reader Expander in offline mode for AdamSteele. ‎2025-06-04 04:03 AM
  • Liked Security Expert Operator password policies for AdamSteele. ‎2025-05-28 05:12 AM
  • Liked Location of current release of Security Expert for AdamSteele. ‎2025-05-28 04:57 AM
  • Liked SP-C-WEB showing as not registered after a firmware update for AdamSteele. ‎2025-05-28 04:47 AM
  • Liked Suprema integration using CARD + BIOMETRIC credentials at the Suprema reader for AdamSteele. ‎2023-10-30 05:26 AM
  • Posted Security Expert Live Events for a Single Door on Building Automation Knowledge Base. ‎2023-08-07 10:16 PM
  • Liked Determining Security Expert authentication settings after installation. for David_Kendrick. ‎2023-03-31 09:11 AM
  • Liked Using Multiple Custom Credentials on the same door for David_Kendrick. ‎2023-02-14 07:45 AM
  • Posted Changing a Doors Door Type based on Arm State of the Area on Building Automation Knowledge Base. ‎2021-09-01 01:53 AM
  • Liked How to control an output with one or more inputs. for Product_Support. ‎2021-06-07 04:41 AM
  • Posted Assigning an OSDP Reader to an Elevator on Building Automation Knowledge Base. ‎2021-04-16 11:22 AM
  • Liked Event Server Crashing for Roger_Bently. ‎2021-02-23 01:08 PM
  • Posted Verifying if Windows Authentication is Enabled on Building Automation Knowledge Base. ‎2021-01-10 04:08 PM
  • Liked Decommissioning Continuum IOU modules for AbeMeran. ‎2020-11-16 09:44 AM
  • Liked Security Expert Web Operator Licenses for David_Kendrick. ‎2020-09-11 09:56 AM
  • Posted Security Expert Reader Formats are Greyed Out on Building Automation Knowledge Base. ‎2020-06-24 10:48 AM
  • Posted Security Expert readers and displaying Mifare CSN on Building Automation Knowledge Base. ‎2020-06-24 06:09 AM
  • Posted Security Expert Databases Schemas on Building Automation Knowledge Base. ‎2020-05-13 04:43 PM
  • Posted Security Expert Reporting Service not Communicating with the Monitoring Station on Building Automation Knowledge Base. ‎2020-03-19 11:07 AM
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