Issue
In the Security Expert v4.3.285.42 (current release), there is an issue assigning an OSDP Reader to an Elevator. With the reader expander port Network Type set to RS485, when configuring the Smart Reader record to use the OSDP reader, the option to assign it to an elevator is not available.
Product Line
Security Expert
Environment
- Elevator
- OSDP
- Security Expert Smartcard Reader
- Security Expert Server
Cause
The configuration steps are not obvious and a temporary workaround is required until the issue is fixed.
Resolution
This is a temporary workaround as the issue is fixed in a future version.
- Change the reader expander port network type to Third Party Generic and click save
- Navigate to the Smart Reader record and change the reader mode to the elevator and assign the elevator, click save
- Then change the reader expander port back to RS485.
*Note* The saved elevator settings on the Smart Reader’s Reader tab will not be visible but the settings you saved will be properly downloaded to the controller.
