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Schneider Electric Wiser Forum

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Alfred_SE
Alfred_SE /html/rank_icons/Retired-User.png

Welcome to the Schneider Electric Wiser Community!

Dear Wiser user, Interact with other #Wiser users while staying up to date on the newest news, features, and customer stories. Have a #Wiser Life! A whole new #Wiser environment for you to get to...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
3601 9 3
Latest Reply: StewartT

Gr00vy58
Gr00vy58

Schneider home app

Schneider Home App is terrible, Sense app was superior to what you now have for customers. Are improvements going to be made for Schneider Home App, or are you just going to hang your customers out to...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
88 0 2
Latest Reply: David_SE

BartinFrance
BartinFrance

Wiser home app Login

I use the Wiser Home app on an iPhone 12 iOS 18.6.2. I have two hubs, so I have to log in and out with my email address and password to switch between hubs. This information is stored in my smartphone'...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
27 0 1
Latest Reply: David_SE

Solved
wheelsandcogs
wheelsandcogs

Wiring 2 port zone valve to Wiser UFH controller

Hi, I'm currently wiring up a Wiser UFH Controller for the first time. The wiring for the pump seems relatively straightforward as it only has 3 cores (L, N, E). I have a Reliance 2-port motorised va...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
20 0 1
Latest Reply: David_SE

CyrilShanks
CyrilShanks

Wiring the back plate

I am trying to wire the backplate for the hub. I am replacing a Honeywell BDR91 unit. I have attached a picture of the wiring plate and I wondered if someone can confirm which wires connect to the new ...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
18 0 1
Latest Reply: David_SE

Solved
Edolumb
Edolumb

Heating only working when hot water on

We have a Wiser Hubr. It was working at the end of last winter but we have tried to use again yesterday and it will not cause the boiler to fire up. We are getting some heating when the hot water is on...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
188 0 2
Latest Reply: David_SE

Solved
RandyDavis
/html/rank_icons/Guinan_20x20.png RandyDavis /html/rank_icons/SUPPORT-rank.png

New Schneider Home Application vs Wiser/Sense App. Video

I hope we can get this fixed. Not a very good review. Not my video, but the same lack of functionality found by me and over 100 posts by users on the Sense site. App no longer predicts what your ...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
1541 2 11
Latest Reply: David_SE

Solved
bstrenglis1
/html/rank_icons/Crewman.png bstrenglis1

Connext Gateway Cloud

My Cloud Connext Gateway remote Power management portal has not worked because of connectivity issues with the cloud for 3 weeks + now. I have had zero communications from Schneider regarding this issu...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
88 0 2
Latest Reply: bstrenglis1

Verelec
Verelec

Failed CBus Wiser2 Firmware

Hi all, Wiser2 5200WHC2, Toolkit 1.19, Piced 4.14.2 firmware 1.32.4 during a routine service call at a client I was kindly sked to perform a small change in the Wiser2 widgets. That is simple in itse...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
36 0 0

2025-10-08

Verelec
Verelec

Wiser2 (5200WHC2) failure after firmware (1.32.4) update with Piced 4....

Hi all, during a routine service call at a client I was kindly sked to perform a small change in the Wiser2 widgets. That is simple in itself except that the firmware update bricked the Wiser2 during t...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
29 0 0

2025-10-08

VitBadger85
VitBadger85

SchneiderHome app will not proceed past login page

Hello all, I was in the mids of renovations in my house during last few months and missed the migration of Wiser device from WiserApp to SchneiderHome app. I tap login, it take me to a chrome browse...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
41 0 0

2025-10-07

RAWS_Dan
RAWS_Dan

Help Request: 3 Pole Normally Closed Contactor Search

Hello, I am in search of a Power control solution. Description: 3-Phase 208VAC 125Amp I am currently operation a remote system that the Sixnet DIO will hang up if communication is interrupted durin...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
36 0 0

2025-10-07

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