Eco Mode Question

[Kernow_Yardie]

Please look at image for message as get error saying message isn’t allowed. 

 

[David_SE]

hi @Kernow_Yardie ,

Thanks for your post. I don't have a reason for that behaviour. Please contact our local customer support to collect your installation information and start to analyze your system.

BR

David

[David_SE]

Hi @Kernow_Yardie ,

I hope that you contacted our customer support, perhaps it analyzed & corrected your system behaviour.

BR

David

[Kernow_Yardie]

Hi David,

I have but they can’t seem to figure out why it’s behaving this way.  So it still under investigation.

[David_SE]

Hi @Kernow_Yardie ,

Is it possible to share with me the ticket number provided by the customer service so i cancheck the status?

Thanks.

BR

David