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Schneider Electric Wiser Forum

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Alfred_SE
Alfred_SE /html/rank_icons/Retired-User.png

Welcome to the Schneider Electric Wiser Community!

Dear Wiser user, Interact with other #Wiser users while staying up to date on the newest news, features, and customer stories. Have a #Wiser Life! A whole new #Wiser environment for you to get to...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
3545 9 3
Latest Reply: StewartT

OKC171166
OKC171166

Wiser Gen 2 - CH Cycling every 10 minutes

We have a Worcester Bosch 18 RI boiler (non-open therm) connected to a Wiser Gen 2 thermostat. We noticed that the thermostat would ask the boiler to come on and go off every 10 minutes. We spoke with ...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
153 0 3
Latest Reply: David_SE

fuelmiser
fuelmiser

Wiser system without zone valves?

I have an oil fired sealed Y-plan system with a two zone Wiser system. All rads have wiser valves fitted. The mid position valve has required replacement twice over the years, and I'd like to elimina...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
3 0 0

2025-10-03

bstrenglis
bstrenglis

Gateway cloud connectivity

My Cloud Connext Gateway remote Power management portal has not worked because of connectivity issues with the cloud for 3 weeks + now. I have had zero communications from Schneider regarding this issu...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
8 0 0

2025-10-03

bstrenglis
bstrenglis

Connext Gateway Cloud

My Cloud Connext Gateway remote Power management portal has not worked because of connectivity issues with the cloud for 3 weeks + now. I have had zero communications from Schneider regarding this issu...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
3 0 0

2025-10-03

Solved
Anonymous user
Anonymous user

C Bus WSiser2_5918 Installation

Dear Sir, We are facing problem with C Bus Wiser2_5918 installation, Customer has set up static ip in Router. Bust unable to remote access C Bus thru Laptop or Android Mobile. We have set up port forwa...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
966 1 2
Latest Reply: David_SE

RandyDavis
/html/rank_icons/Guinan_20x20.png RandyDavis /html/rank_icons/SUPPORT-rank.png

New Schneider Home Application vs Wiser/Sense App. Video

I hope we can get this fixed. Not a very good review. Not my video, but the same lack of functionality found by me and over 100 posts by users on the Sense site. App no longer predicts what your ...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
1324 2 9
Latest Reply: Tstu69

Solved
Julsp
/html/rank_icons/Ensign.png Julsp

Gérer 2 maisons avec Wiser

Bonjour, j'utilise actuellement le système Wiser dans une residence secondaire. Je pense aussi à installer le même sytème (passerelle, thermostat pour chaudi_re, etc..) dans ma residence secondaire. ...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
62 0 1
Latest Reply: David_SE

Solved
eeepp
eeepp

CCTFR6400 Room Thermostat cannot be added to Home

I got room thermostat from local shop but I have been unable to add it to my home using Wiser app. When adding new device this device type is not available in released product and when using auto scan ...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
516 0 7
Latest Reply: David_SE

Solved
KenMavor
KenMavor

Radiator thermostats firing boiler when not programmed to.

Just started using the central heating in the last few days. For some reason some of the radiator thermostats are initiating a boiler firing when not programmed to. It's happened on two different the...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
142 0 3
Latest Reply: KenMavor

Edolumb
Edolumb

Heating only working when hot water on

We have a Wiser Hubr. It was working at the end of last winter but we have tried to use again yesterday and it will not cause the boiler to fire up. We are getting some heating when the hot water is on...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
123 0 1
Latest Reply: David_SE

Solved
MatthieuT
/html/rank_icons/Crewman.png MatthieuT

Thermostat CCTFR6400 firmware

Bonjour, J'ai récemment ajouté 4 thermostats et modules actionneur de chauffage à mon système existant. Je remarque que les thermostats sont en firmware 0.64.0. J'ai 2 thermostats qui étaient déjà conn...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
137 0 2
Latest Reply: MatthieuT

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