No more HA connection with my Wiser Home Hub 2nd Gen
Schneider Electric Wiser Forum
Connect with Wiser Smart Home solution experts in the Schneider Electric Wiser forum. Discuss tips on features, updates, installation, and how to get the most out of your Wiser products.
Search in
Improve your search experience:
Exact phrase→Use quotes " "(e.g., "error 404")
Wildcard→Use * for partial words(e.g., build*, *tion)
AND / OR→Combine keywords(e.g., login AND error, login OR sign‑in)
Keep it short→Use 2–3 relevant words, not full sentences
Filters→Narrow results by section(Knowledge Base, Users, Products)
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send InviteCancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2025-11-1706:27 AM
No more HA connection with my Wiser Home Hub 2nd Gen
Hello.
For the past month, my Home Assistant server has consistently failed to establish a connection with my Wiser Home Hub 2nd Gen. The following error repeatedly appears in the logs: "certificate verify failed: self-signed certificate". The hub itself operates normally through the Wiser mobile app.
This issue seems to have appeared after installing the latest firmware, around October 15. Do you know if there was any change related to SSL connection or the Hub certificate? Is there a method to manage or replace the Hub certificate? Thank you in advance for your assistance!