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Schneider Electric Wiser Forum

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Schneider Electric Wiser Forum

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Informational
David_SE
/html/rank_icons/Captain.png David_SE /html/rank_icons/SE-Employee.png

Wiser Home app new version - v7.3.0 & Wiser Home Hub 2nd Gen new FW ve...

Dear Wiser user, A new Wiser Home app version v7.3.0 and a new Wiser Home Hub 2nd Gen FW version 4.42.23 will be deployed that week. In addition to bug fixes and enhancements, this release co...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
904 1 5
Latest Reply: Zigzag5885

Solved
Alfred_SE
Alfred_SE /html/rank_icons/Retired-User.png

Welcome to the Schneider Electric Wiser Community!

Dear Wiser user, Interact with other #Wiser users while staying up to date on the newest news, features, and customer stories. Have a #Wiser Life! A whole new #Wiser environment for you to get to...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
4440 9 3
Latest Reply: StewartT

FredFive
FredFive

No more HA connection with my Wiser Home Hub 2nd Gen

Hello. For the past month, my Home Assistant server has consistently failed to establish a connection with my Wiser Home Hub 2nd Gen. The following error repeatedly appears in the logs: "certificate v...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
66 0 1
Latest Reply: David_SE

Solved
JR5
JR5

Wiser hub v2 connection error

I have followed hub wifi tips here, have latest iPhone and wiser firmware have fixed 2.4ghz wifi channel, reserved ip address for the hub in my router but still have connection errors every few days. ...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
150 0 3
Latest Reply: David_SE

Lobman
Lobman

Issue with wiser not reaching set point.

We have a particular room in our house where the wiser hub doesn't ever seem to manage to get the room to it's set point. It's the coldest room in the house. We tend to set the temperature to 18.5C. ...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
83 0 1
Latest Reply: David_SE

Bazza1878
Bazza1878

Wiser hub

Hi all, I’ve just installed the wiser hub and app and set up a heating schedule, my question is why does my boiler continue to fire past the scheduled time? i.e. I have set the temp at 20 degrees from ...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
94 0 1
Latest Reply: David_SE

Kernow_Yardie
Kernow_Yardie

Eco Mode Question

Please look at image for message as get error saying message isn’t allowed.  
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
56 0 1
Latest Reply: David_SE

Pyrotech
Pyrotech

Noisy smart thermostat heads

I have installed a wiser kit 1 to our 3 storey town house due to the temperature difference between floors. The system works well in conjunction with wet underfloor heating on the ground floor. However...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
130 0 3
Latest Reply: David_SE

osalj
osalj

Drayton Wiser 2-Channel 1st gen and turning on hot water

Hi, I currently have a Mexico Super 480FF gas boiler that heats the hot water in the tank and heats the water to the radiators. I also have a water pump that pumps the water to the radiators. My contro...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
117 0 1
Latest Reply: David_SE

astephon88
astephon88

Erratic Smart Radiator Thermostat Temp Readings

I've recently picked up a Gen1 HubR, a room thermostat and several radiator thermostats. The control of the room with the room thermostat has been stellar; however, the rooms with only radiator thermos...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
13 0 0

2025-11-24

Informational
David_SE
/html/rank_icons/Captain.png David_SE /html/rank_icons/SE-Employee.png

Wiser Home app new version - v7.3.0 & Wiser Home Hub 2nd Gen new FW ve...

Dear Wiser user, A new Wiser Home app version v7.3.0 and a new Wiser Home Hub 2nd Gen FW version 4.42.23 will be deployed that week. In addition to bug fixes and enhancements, this release co...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
904 1 5
Latest Reply: Zigzag5885

Solved
Julsp
/html/rank_icons/Ensign.png Julsp

Automatisme Prise connectée / Capteur de température

Bonjour, J’ai besoin d’utiliser un radiateur électrique sur pied ou roulette dans une pièce. Ce radiateur n’aura pas de fil pilote. Sa puissance sera de quelques centaines de W. Je dispose d’un c...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
81 0 1
Latest Reply: David_SE

Solved
kris2
kris2

wiser app verify email

Hi, i am not receiving an verify email from the app? and its not in my junk folder. so can not login
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
74 0 1
Latest Reply: David_SE

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