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Schneider Electric Wiser Forum

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Alfred_SE
Alfred_SE /html/rank_icons/Retired-User.png

Welcome to the Schneider Electric Wiser Community!

Dear Wiser user, Interact with other #Wiser users while staying up to date on the newest news, features, and customer stories. Have a #Wiser Life! A whole new #Wiser environment for you to get to...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
3476 9 3
Latest Reply: StewartT

MatthieuT
/html/rank_icons/Crewman.png MatthieuT

Thermostat CCTFR6400 firmware

Bonjour, J'ai récemment ajouté 4 thermostats et modules actionneur de chauffage à mon système existant. Je remarque que les thermostats sont en firmware 0.64.0. J'ai 2 thermostats qui étaient déjà conn...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
47 0 1
Latest Reply: David_SE

OKC171166
OKC171166

Wiser Gen 2 - CH Cycling every 10 minutes

We have a Worcester Bosch 18 RI boiler (non-open therm) connected to a Wiser Gen 2 thermostat. We noticed that the thermostat would ask the boiler to come on and go off every 10 minutes. We spoke with ...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
21 0 0

2025-09-28

KenMavor
KenMavor

Radiator thermostats firing boiler when not programmed to.

Just started using the central heating in the last few days. For some reason some of the radiator thermostats are initiating a boiler firing when not programmed to. It's happened on two different the...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
15 0 0

2025-09-27

RandyDavis
/html/rank_icons/Guinan_20x20.png RandyDavis /html/rank_icons/SUPPORT-rank.png

New Schneider Home Application vs Wiser/Sense App. Video

I hope we can get this fixed. Not a very good review. Not my video, but the same lack of functionality found by me and over 100 posts by users on the Sense site. App no longer predicts what your ...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
1137 2 6
Latest Reply: David_SE

nluck83
/html/rank_icons/Crewman.png nluck83

Sense Home Power Monitor / Home assistant

Can someone from Schneider explain why I am being forced to their new app (which isn't as good as the original sense app) and no longer be able to integrate my Home Assistant instance with my Sense app...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
193 3 3
Latest Reply: David_SE

JP-Org
/html/rank_icons/Lieutenant.png JP-Org /html/rank_icons/EcoXpertMasterLeaf.png

Récupération des logs de la passerelle

Bonjour, Dans l'application Wiser Home, dans le Menu "Assistance" -- "Historique des Téléchargements", il y a la possibilité de télécharger un fichier journal de la passerelle. Bien, comme fonctionnali...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
76 0 1
Latest Reply: David_SE

Edolumb
Edolumb

Heating only working when hot water on

We have a Wiser Hubr. It was working at the end of last winter but we have tried to use again yesterday and it will not cause the boiler to fire up. We are getting some heating when the hot water is on...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
49 0 0

2025-09-25

Solved
dbercot
/html/rank_icons/Crewman.png dbercot

Comparaison Wiser for KNX avec des concurrents

Bonjour, Toujours dans ma réflexion domotique, et même si Wiser me semble extrêmement prometteur, je m'interroge sur des solutions alternatives permettant de mixer du KNX et du sans-fil (ZigBee/Thread)...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
299 0 1
Latest Reply: David_SE

Solved
RandyDavis
/html/rank_icons/Guinan_20x20.png RandyDavis /html/rank_icons/SUPPORT-rank.png

Schneider Home App Migration FAQs

Wiser Energy app transition to the Schneider Home app for WISEREMZ and WISEREMPVZ monitor users FAQ The Global Marketing NAM H&D Marketing Leader presents this FAQ. Please note, I am not part of ...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
574 1 13
Latest Reply: David_SE

Suikam
/html/rank_icons/Crewman.png Suikam

Wiser Energy Monitor to Schneider Home App

On July 31st I was forced to upgrade my Wiser Energy App to the new Schneider Home app. Since then I lost all of the monitor readings and old data. I opened a support case two weeks ago and so far no...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
239 3 2
Latest Reply: David_SE

IbnRa
IbnRa

Wiser Hub 2nd Gen - Boost not working

Hi, Got a Wiser Hub Gen2 installed a couple of weeks ago in addiiton to 6 TRV's / thermostat and range extender. One thing i've noticed is that is the boost button is pressed on the controller itself...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
142 0 1
Latest Reply: David_SE

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