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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2471 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2360 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2740 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2782 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4523 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6806 3 1
Latest Reply: Charles_Murison

Solved
Szymon_Hochół
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CL110 location in VarSet Smart

Hi, our customer recently experienced a fire in a 3rd party capacitor bank. He also has existing VarSet caps bank and is strongly interested in implementing thermal monitoring there. We have VarSet Sma...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2911 0 4
Latest Reply: Arunprasad

Madleen_Laclef
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Vigilohm IM400 Driver for PME is now available!

We are pleased to share that the Vigilohm IM400 family driver for PME has been released, it is compatible with PME v2020, 9.0, 8.2 CU3. We now have PME drivers for all the communicating devices in the ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1264 0 1
Latest Reply: Charles_Murison

Solved
Anonymous user
Anonymous user

ION8650C Mass Memory Date Problem

I have a problem with the date in the ION8650C meter mass memory, where the times are correct every 15 minutes, but the date is changing from 02/02/2020 to 10/15/2020 and is switching to other dates as...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
888 0 1
Latest Reply: Charles_Murison

Solved
Anonymous user
Anonymous user

ION9000 Residual Current Measurement

Hi Whilst looking for some ION9000 specs i noticed this page about Residual Current Measurement: https://www.productinfo.schneider-electric.com/portals/ui/ion9000/viewer/5b92c16783d55700015689f0/5b92c1...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2146 0 5
Latest Reply: Darren_Pearce

Yut
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ION8800 Communication

I am doing experiment to show and confirm to our customer that the ION8800 has multi access capability. Using telnet show something strange. There is DLMS connection but the telnet show Invalid(192.168...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2402 0 4
Latest Reply: Yut

Solved
Anonymous user
Anonymous user

How to configure the TURBO parameter address in DM6300

Hello ,I am working with DM6300 meter, Last day I am able to comuunicate over RS-485 and able to read the registers but I am unclear with TURBO parameter address and how to configure to register addres...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1126 1 1
Latest Reply: Ramasamy_N

Yut
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ION8800 accuracy drift

I got the yearly test from utility. Is there anything to prevent drifting ? Some of the ION8800 did not pass yearly test the error went to more than 0.2% on some point of test.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3520 0 9
Latest Reply: Yut

Solved
jonathanzamban
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High Speed ION Module - ION 9000

Hi, I am looking to change the update rate of the High Speed ION Modules on one of the ION 9000s that I am working on. By default it updates the readings every half of a cycle (10ms) and I am trying ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1341 0 2
Latest Reply: jonathanzamban

Solved
james_bougie_gp
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ION 9000 Error "problem programming RMP network"

We are trying to load a DCF file into an ION9000 meter using ION Setup and we get the following error " problem programming RMP network" The meter has the same firmware as the original meter.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4228 0 12
Latest Reply: james_bougie_gp

Solved
JuanMQT
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Ethernet Communication Problem with a PM5560

Dear experts, I have a customer who it's meter PM5560 stop communicating. When I check the ethernet settings by the meter screen Those exclamation marks doesn't disappear, and I can't comunícate wi...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2568 0 4
Latest Reply: Ramasamy_N

Anonymous user
Anonymous user

DM6300 rs 485 communication issue

Hello, Two days Back I bought new DM6300 so I give the power supply and Connected +(A) -(B) to USB to RS-485 converter and also I am follwing DM6xxx register map pdf for register addresses, So I am t...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
860 0 1
Latest Reply: Charles_Murison

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